Reporting Accessibility Issues

If you are having an issue with using assistive technology on a website please let us know.  We will work with the department to resolve the issue.  We make it our policy to make web resources accessible to all regardless of disability.  

What is an ATI issue?

If you are a student and have a problem with course materials please contact your instructor for immediate help.  The Disability Support ServicesOpens in new window can also be of assistance.

Below you'll find examples of what would be considered ATI failures:

  • images that include text in them or where the same information is not in plain text
  • videos without closed captions or text transcript
  • PDF's that have no tab order, primary language, or alt text on images
  • color or text and the background color are too similar
  • links on a page with unclear text as to where you're going to be taken (i.e. "click here"), the same text leading to different urls, or urls that use different text to direct users.
  • links that open different windows or file formats without clearly saying so in link by using an icon with propper alt text.

If you feel like you have an issue like this please let us know so we can work with the website owners to fix the problems.


What is NOT an ATI Issue:

Problems will arise with Campus sites that block you from access information but that doesn't mean its an ATI issue.  If you find any of the following you should report it to the site suport to fix it.

  • broken link (404) or security/forbidden access errors (503/500)
  • images not displaying
  • content on pages is not updated or correct
  • spelling mistakes
  • content is confusing or poorly organized
  • you tried to complete a task and the directions did not work as expected or explained
  • you are having trouble connecting a device to Campus wi-fi or other Campus resources


A website's support contact email is usually is found in the page footer.  ATI support does not manage website content.