Skip to Content (Press Enter)

 California State University, Fullerton

 

Print

Text Size: Small Text Medium Text Large Text

Informational Interviewing

One of the best methods for gathering information about an occupation or an industry is to talk to people working in the field. This process is called informational or research interviewing. An informational interview is an interview that you initiate - you ask the questions. The purpose is to obtain information, not to get a job.

Following are some good reasons to conduct informational interviews:

  • to explore careers and clarify your career goal
  • to discover employment opportunities that are not advertised
  • to expand your professional network
  • to build confidence for your job interviews
  • to access the most up-to-date career information

Listed below are steps to follow to conduct an informational interview:

  1. Identify the Occupation or Industry You Wish to Learn About: Assess your own interests, abilities, values, and skills. Research salary and compile information about the fields in which you are interested.
  2. Prepare for the Interview: Read all you can about the field prior to the interview. Decide what information you would like to obtain about the occupation/industry. Prepare a list of questions that you would like to have answered.
  3. Identify People to Interview: Start with lists of people you already know - friends, relatives, fellow students, present or former co-workers, supervisors, neighbors. Professional organizations, the yellow pages, organizational directories, and public speakers are also good resources. You may also call an organization and ask for the name of the person by job title.
  4. Contact the person to set up an interview:
    • by telephone
    • by a letter followed by a telephone call
    • by having someone who knows the person make the appointment for you
  5. Conduct the Interview: Dress appropriately (at least business casual), arrive on time, be polite and professional. Refer to your list of prepared questions; stay on track, but allow for spontaneous discussion. Before leaving, ask your contact to suggest names of at least 2 others who might be helpful to you and ask permission to use your contact's name when contacting these new contacts.
  6. Follow Up: Immediately following the interview, record the information gathered. Be sure to send a thank-you note to your contact within one week of the interview.

NOTE: Always analyze the information you've gathered. Adjust your job search, resume, and career objective if necessary.

Prepare a list of your own questions for your informational interview. Following are some sample questions:

  1. On a typical day in this position, what do you do?
  2. What training or education is required for this type of work?
  3. What personal qualities or abilities are important to being successful in this job?
  4. What part of this job do you find most satisfying? most challenging?
  5. How did you get your job?
  6. What opportunities for advancement are there in this field?
  7. What entry level jobs are best for learning as much as possible?
  8. What are the salary ranges for various levels in this field?
  9. How do you see jobs in this field changing in the future?
  10. Is there a demand for people in this occupation?
  11. What special advice would you give a person entering this field?
  12. What types of training do companies offer persons entering this field?
  13. What are the basic prerequisites for jobs in this field?
  14. Which professional journals and organizations would help me learn more about this field?
  15. What do you think of the experience I've had so far in terms of entering this field?
  16. From your perspective, what are the problems you see working in this field?
  17. If you could do things all over again, would you choose the same path for yourself? Why? What would you change?
  18. Who do you know that I should talk to next? When I call him/her, may I use your name?
Adapted from a link in the Jobhuntersbible.com