California State University, Fullerton

Management

MANAGEMENT DEPARTMENT CHAIR
Ellen Dumond

DEPARTMENT OFFICE
Steven G. Mihaylo Hall 5313

DEPARTMENT WEBSITE
http://www.business.fullerton.edu/management

PROGRAMS OFFERED
Bachelor of Arts in Business Administration
Concentration in Entertainment andTourism
Concentration in Entrepreneurship Concentration in Management
Master of Business Administration
Concentration in Entrepreneurship
Concentration in Management

FACULTY
Farouk Abdelwahed, Thomas Apke, Gerard Beenen, Peng Chan, Paul Choi, Ellen Dumond, Harold Fraser, Adelina Gnantlet, Gamini Gunawardane, Thomas Johnson, Wayne Jones, Dmitry Khanin, Casey Kleindienst, Brian Kleiner, Elliot Kushell, David Leibsohn, Gus Manoochehri, Thomas Mayes, Lori Muse, Richard Parry, Sean Pichler, Goli Sadri, Thomas Schwarz, Paula Silva, Charles Smith, Don Smith, Hamid Tavakolian

INTRODUCTION
Managers are needed in a wide variety of different types of organizations – business and non-business, large and small, foreign and domestic. In all of these organizations, managers need technical, human and conceptual skills to help achieve organizational goals.

Management courses are designed to teach the fundamental principles underlying organizations, to emphasize education that will improve students’ thought processes, provide familiarity with the analytical tools of management and develop in the student, an ability to use the techniques involved in analyzing and evaluating managerial problems and making sound decisions.

Students may pursue a wide variety of academic and career interests through four different management emphases. These emphases include: (1) general management; (2) human resources management; (3) operations management; and (4) legal studies. The entrepreneurship concentration and entertainment and tourism concentration are also housed in the management department.

Advisers
The Business Advising Center, Steven G. Mihaylo Hall 1201, provides information on admissions, curriculum and graduation requirements; registration and grading procedures; and residence and similar academic matters. In addition, the Management Department provides advising on career opportunities within the Management, Entrepreneurship and Entertainment and Tourism Concentrations:

Business Law: Richard Parry
Entertainment and Tourism: Harold Fraser/Kim Tarantino
Entrepreneurship: Wayne Jones
General Management: Farouk Abdelwahed/Don Smith
Human Resources: Paula Silva/Lori Muse
Operations Management: Adelina Gnantlet/Don Smith
Graduate Program: Ellen Dumond

Credential Information
For students interested in a teaching credential, the Management Department offers courses which may be included in the Subject Matter Preparation and Supplementary Authorization Programs for secondary teaching.
Further information on the requirements for teaching credentials is found in the Teaching Credential Programs section of this catalog and is also available from the Department of Secondary Education. Students interested in exploring careers in teaching at the elementary or secondary school levels should contact the Office of Admission to Teacher Education (657-278-3352).

Awards in Management
The Gus Berger Award/Operations Management
The H. Peter Guertin/APICS Orange County Chapter Scholarship
Outstanding Management Student Award
Human Resource Management Scholarship

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BACHELOR OF ARTS IN BUSINESS ADMINISTRATION
See “Business Administration Degrees, Concentrations in Entrepreneurship, Entertainment and Tourism, and Management.”

MASTER OF BUSINESS ADMINISTRATION
See “Business Administration, MBA”

MANAGEMENT COURSES
Courses are designated as MGMT in the class schedule.

MGMT 246    Business and Its Legal Environment

Description: Laws and regulations affecting the business environment and managerial decisions, including the legal system and methods of dispute resolution. Topics include torts, crimes, contracts, product liability, business organization, employment, antitrust, environmental protection; incorporates ethical considerations and international perspectives. Uses case studies.
Units: (3)

MGMT 335    Family Business Dynamics

Description: Prerequisite: completion of lower-division business core. Unique issues faced by family-owned and operated businesses. Textbooks, lecture and outside real-world projects explore the business, personal and interpersonal issues associated with family-owned businesses.
Units: (3)

MGMT 339    Principles of Management and Operations

Description: Corequisites: Business Admin 301 and InfoSys/DecSci 361A. Laws and regulations affecting the business environment and managerial decisions, including the legal system and methods of dispute resolution. Topics include torts, crimes, contracts, product liability, business organization, employment, antitrust, environmental protection; incorporates ethical considerations and international perspectives. Uses case studies.
Units: (3)

MGMT 340    Organizational Behavior

Description: Prerequisite: General Education in Social Sciences; corequisites: Business Admin 301 and InfoSys/DecSci 361A. Social and cultural environments of business. Business ethics. Communication, leadership, motivation, perception, personality development, group dynamics and group growth. Human behavior and organizational design and management practice in American and world wide business.
Units: (3)

MGMT 343    Human Resource Management

Description: Prerequisites: Business Admin 301 and Mgmt 340 or equivalent. Human resource management functions in organizations. Topics include selection, recruiting, training, compensation and performance appraisal.
Units: (3)

MGMT 346    International Law for Business

Description: Prerequisite: Mgmt 246 or equivalent. Social and cultural environments of business. Business ethics. Communication, leadership, motivation, perception, personality development, group dynamics and group growth. Human behavior and organizational design and management practice in American and world wide business.
Units: (3)

MGMT 348    Commercial Law

Description: Prerequisite: Mgmt 246 or equivalent. Philosophy, institutions and role of law and ethical considerations in commercial transactions. Case studies in sales, storage and shipment of goods, commercial paper, debtor and creditor rights and remedies, bankruptcy, secured transactions and suretyship.
Units: (3)

MGMT 349    Law for Small Business

Description: Prerequisites: Business Admin 301 and Mgmt 246. Philosophy, institutions and role of law and their practical applications in the areas of interest to the small-business person. Product liability, consumer rights, workers’ compensation and other topics.
Units: (3)

MGMT 350    International Business and Management

Description: Prerequisite: Mgmt 339 or 340. Fundamental course in international business and international management. Overview of international business, and emphasizes a managerial approach that involves examining the various roles of managers in an international setting.
Units: (3)

MGMT 365    Entertainment Business

Description: Prerequisites: Mgmt 246 and Business Admin 301. Examines the management facets of businesses designed to divert and amuse consumers during their leisure time, collectively known as the entertainment industry. Business and economic aspects of the industry and its enterprises. Various professions within entertainment.
Units: (3)

MGMT 421    Operations and Systems Design

Description: Prerequisite: Mgmt 339. Key management methodologies for designing high-performing service and manufacturing organizations. Achieving competitiveness and profitability through excellent management of service and product design, process analysis and reengineering, capacity and facility planning, work systems and technology management.
Units: (3)

MGMT 422    Operations Planning and Control

Description: Prerequisite: Mgmt 339. Concepts and techniques to plan output, schedule product and employees, manage inventory and coordinate activities to better meet customer demand. Discusses use of ERP systems. Uses cases, research projects and/or computer software.
Units: (3)

MGMT 423    Purchasing and Supply Management

Description: Prerequisite: Mgmt 339. Key management methodologies for designing high-performing service and manufacturing organizations. Achieving competitiveness and profitability through excellent management of service and product design, process analysis and reengineering, capacity and facility planning, work systems and technology management.
Units: (3)

MGMT 425    Quality Management and Improvement

Description: Prerequisite: Mgmt 339. Key management methodologies for designing high-performing service and manufacturing organizations. Achieving competitiveness and profitability through excellent management of service and product design, process analysis and reengineering, capacity and facility planning, work systems and technology management.
Units: (3)

MGMT 426    Global Operations

Description: Prerequisite: Mgmt 339. Managerial issues related to the “international division of labor” and the resulting operational challenges in the generation and exchange of goods and services across international borders. Issues discussed include outsourcing, benchmarking, facilities and partnerships.
Units: (3)

MGMT 427    Management of Technology and Innovation

Description: Prerequisite: Mgmt 339. Strategic and operational management of technology and innovation decisions, activities, interfaces, policies and programs in contemporary organizations. Discusses issues such as technology development/deployment, innovation dynamics and strategic/economic payoffs.
Units: (3)

MGMT 430    Integrated Supply Chain Management

Description: Prerequisites: Mgmt 339 (or equivalent) and Marketing 351. Studies managing materials, capital and information flows throughout multiple organizations in a supply chain from acquisition of materials to delivery of finished goods and services to the final customers. Presentation and case studies on various issues in supply chain management.
Units: (3)

MGMT 432    Staffing

Description: Prerequisite: Mgmt 343 or equivalent. Theories and techniques related to employee staffing. Topics include planning, legal issues, job analysis, measurement, internal and external recruitment and selection, and decision-making.
Units: (3)

MGMT 433    Current Issues in Human Resource Management

Description: Prerequisite: Mgmt 343. Contemporary concepts and procedures in compensation and staffing. Current topics and controversial issues of critical importance to human resource management.
Units: (3)

MGMT 434    Compensation

Description: Prerequisite: Mgmt 343 or equivalent. Development of equitable compensation and benefit programs in order to retain a productive workforce. Topics include job analysis and evaluation, pay structures, salary survey, individual compensation, incentive systems and benefits.
Units: (3)

MGMT 435    Management of Service Organizations

Description: Prerequisite: Mgmt 339. Presents a highly focused set of concepts required for the successful management of service organizations. Subjects include service concepts, service delivery processes, strategic positioning, service personnel and technologies, global/regulatory issues, work and quality systems, and performance metrics.
Units: (3)

MGMT 436    Training and Development

Description: Prerequisite: Mgmt 343. Theoretical and practical issues involved in designing and implementing training and development programs in work organizations. Topics include planning and assessment, design and delivery of training initiates to meet organizational needs and evaluation of training effectiveness.
Units: (3)

MGMT 440    Emerging Issues in Management

Description: Prerequisites: Mgmt 339 and 340. For upper-division and graduate students. Business and management in America. Interrelationships of technological, economic, political and social forces with the business enterprises and their ethical obligations to owners, employees, consumers and society at large. Open to nonbusiness majors.
Units: (3)

MGMT 441    Labor-Management Relations

Description: Prerequisite: Mgmt 340. Impact of labor-management relations upon labor, management and the public. Proper grievance procedure, collective bargaining and settlement of disputes.
Units: (3)

MGMT 443    Team Leadership Skills

Description: Prerequisites: Mgmt 339 and 340 or equivalent. Managerial skills in group dynamics as they relate to team performance. Cultural diversity, including value differences and perception. Leadership: problem solving, idea generation, communications and conflict management. Organization change and designs that enhance team effectiveness.
Units: (3)

MGMT 444    Project Management

Description: Prerequisite: Mgmt 339. Principles and techniques of effective project management. Managerial, organizational and behavioral concepts, as well as effective tools, techniques and software for planning, communications, coordination and control of the project.
Units: (3)

MGMT 445    Employment Law

Description: Prerequisite: Mgmt 246. Corequisite: Mgmt 343. Legal and ethical issues of the employment relationships and environment. Case studies in the areas of agency, independent contractors, responsibilities of managing offers, the hiring process, discrimination, wages, hours and benefits, termination, OSHA, workers compensation and other regulations affecting employment. International implications of employment.
Units: (3)

MGMT 446    Entertainment Business Law

Description: Prerequisite: Mgmt 246. Legal/business issues of the entertainment industry. Topics include copyright, trademark, publicity and privacy rights, artistic credit, defamation, entertainment contracts, creator control, moral rights, entertainment guilds, business and legal representation of artists, performing rights societies and government regulation.
Units: (3)

MGMT 447    Internet Legal Issues

Description: Prerequisites: Mgmt 246; junior, senior or graduate standing in Business Admin. Legal and ethical issues relating to the Internet and information technology. Case studies in the areas of intellectual property, e-commerce, online contracting, taxation, securities, privacy, obscenity, defamation, information security, network crimes and global issues.
Units: (3)

MGMT 449    Seminar in Strategic Management

Description: Prerequisites: Business Admin 301; all other Mihaylo College of Business and Economics (MCBE) core courses. Integrative cases from top management viewpoint. Administrative processes, ethical-legal-economic implications of business decisions, international applications; organization theory and policy formulation. Individual and team efforts.
Units: (3)

MGMT 455    Cross-Cultural Management

Description: Prerequisite: Mgmt 339 or 340. Develop a more comprehensive understanding of the ways in which culture affects management decisions. Not available for graduate degree credit.
Units: (3)

MGMT 461    Entrepreneurial Management

Description: Prerequisites: Accounting 201B and Mgmt 339 for MCBE students. Accounting 201A and Business Admin 301 for non-MCBE students. How to plan organize and control new ventures. Setting up business level strategy and corresponding systems to improve venture performance. Casework, research and fieldwork with selected local businesses. Not applicable for graduate degree credit.
Units: (3)

MGMT 464    Entrepreneurial Leadership

Description: Prerequisite: Mgmt 340 for MCBE students. Legal and ethical issues relating to the Internet and information technology. Case studies in the areas of intellectual property, e-commerce, online contracting, taxation, securities, privacy, obscenity, defamation, information security, network crimes and global issues.
Units: (3)

MGMT 465A    New Venture Creation and Funding

Description: Prerequisites: Mgmt 461, Marketing 462, Accounting 463, Mgmt 464. How to develop product and service concepts for new ventures, test the concepts, set business strategy, design operating systems and develop financial forecasts, while complying with related laws and regulations. Venture teams will prepare business plans and make funding presentations.
Units: (3)

MGMT 465B    New Venture Launch

Description: Prerequisite: Mgmt 465A. Venture teams will launch new ventures. New ventures may be start up businesses or new profit centers within existing businesses. Final report and oral presentation on venture results.
Units: (3)

MGMT 470    Media Entertainment Business

Description: Prerequisites: Mgmt 339, 340, 365. Apply management theory in the area of entertainment that uses physical media for its delivery, including film, ancillary markets, broadcast television and music. Examines organizations and business operations in these fast paced, high profile industries. Not applicable for graduate degree credit.
Units: (3)

MGMT 471    Live Entertainment Business

Description: Prerequisites: Mgmt 339, 340, 365. Learn to manage in the fast paced segments of live entertainment, e.g., amusement/theme parks, concerts/plays/shows, gaming/wagering and special event management (conferences, conventions, etc.); Organizations, jobs and business operations in these complex, high profile industries. Not applicable for graduate degree credit.
Units: (3)

MGMT 480    Global Strategic Management

Description: Prerequisites: Business Admin 301, completion of all other International Business core courses. Conceptualization, formulation and implementation of successful global business strategies. Other topics include managing cultural differences, strategic alliances and strategies for the Pacific Rim and Europe.
Units: (3)

MGMT 495    Internship

Description: Prerequisites: six units of upper-division management courses including Mgmt 339; concentration in management or international business; consent of department internship adviser; at least junior standing, 2.5 GPA and one semester in residence at the university. Planned and supervised work experience. May be repeated for credit up to a total of six units. Credit/No Credit only.
Units: (1-3)

MGMT 499    Independent Study

Description: Prerequisites: senior standing and approval by the department chair. Open to qualified students desiring to pursue directed independent inquiry. May be repeated for credit. Not open to students on academic probation.
Units: (1-3)

MGMT 515    Management of Information in the Corporate Environment

Description: Prerequisite: classified MCBE status. Review and application of management information systems in business. System planning, system design and analysis, use of files, decision support systems, expert systems and implementation of management information systems.
Units: (3)

MGMT 516    Operations Management

Description: Prerequisites: classified MCBE status, InfoSys/DecSci 513 (may be taken concurrently), Role of the operations management function in the modern manufacturing and service organization and its interaction with the other functions. Formulation of operations strategy consistent with organizational strategy, operations planning, organization, directing and control activities. Long term and short term decision areas in operations management and decision-making tools and techniques. Global, environmental and ethical issues.
Units: (3)

MGMT 518    Legal and Ethical Environment of Business

Description: Prerequisite: classified MCBE status. The legal system and case studies in areas of contracts, torts, products liability, employment, business organizations and trade regulation, with consideration of ethical theories and implications as they apply to business practices.
Units: (3)

MGMT 520    International Legal Environment of Business

Description: Prerequisite: classified MCBE status. International legal environment in which firms operate. Case studies in the areas of treaties and laws. World Trade Organization, EU, NAFTA, international contracts, dispute resolutions, regulation of imports, export and competition, government policies, enforcement of property rights and issues involving ethical responsibilities.
Units: (3)

MGMT 524    Seminar in Organizational Behavior and Administration

Description: Prerequisites: classified MCBE status, Management 516 and 518 or equivalent. Human behavior in organizations, studies in organizational theories and administrative action.
Units: (3)

MGMT 525    Seminar in Team Leadership Skills

Description: Prerequisite: Mgmt 524 or equivalent (with instructor’s consent). Graduate seminar and workshop to develop hands-on leadership skills to manage high-performance work teams. Topics include methods for self-awareness, making oral presentations, interviewing, stress management, supportive communication, problem solving, influencing and motivating others, managing conflict, empowering, delegating and team building.
Units: (3)

MGMT 535    Production/Operations Management

Description: Prerequisites: Mgmt 516 and InfoSys/DecSci 514. In-depth study of selected POM topics. Operations function role and its importance, identification of the problem areas and reviewing of the related concepts and techniques, including computer applications. Emphasizing the current POM topics of interest to top management.
Units: (3)

MGMT 539    Supply Chain Management: Making E-Business Happen

Description: Prerequisite: Mgmt 516 or equivalent. Introduces the mechanics and impact of E-business and then focuses on the development of the E-supply chain, a key component of E-business. Strategic design of E-business and the supply chain, methods of integration throughout the supply chain and the means by which to develop differentiation of competitive advantage through the supply chain. Uses articles and cases from both services and manufacturing.
Units: (3)

MGMT 540    New Venture Leadership and Management

Description: Prerequisite: Management 516. Coverage of leadership roles, organizational development and human resource management, planning and control issues for new ventures. Setting up operations, and engaging human resources, to better serve customers and improve venture performance. Casework, research and fieldwork with selected local businesses.
Units: (3)

MGMT 542    Labor and Employment Relations Seminar

Description: Prerequisites: classified MCBE status, Mgmt 516 and 518. Exploration and review of traditional labor relations, as well as the developing issues in employment relations involving non-union employees, with a special focus on the various ways of resolving both labor and employment disputes. Collective bargaining, bargaining by objectives, dispute resolution methods in both interest and rights disputes: arbitration, mediation and fact-finding of both traditional labor disputes involving salaried and professional employees.
Units: (3)

MGMT 543    Seminar in Human Resource Management

Description: Prerequisites: classified MCBE status, Management 516 and 518. Cases, problems and significant personnel administration literature in personnel administration and human relations.
Units: (3)

MGMT 547    Comparative Management

Description: Management practices and processes in five geographical areas; market-structures and management characteristics different from those in the United States. Constraints that vary between countries because of cultural, legal, economic and/or political differences.
Units: (3)

MGMT 582    Organizational Development and Change

Description: (Same as Political Science 582)
Units: (3)

MGMT 599    Independent Graduate Research

Description: Prerequisites: classified MCBE status, consent of instructor, consent of the department chair and associate dean. May be repeated for credit. Not open to students on academic probation.
Units: (1-3)



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