Basic Needs Services & Eligibility Criteria


Students seeking basic needs services must meet the following eligibility criteria: 

  • Must be currently enrolled and matriculated during the semester of their request, including winter and summer sessions. Open University and Extended Education students are not eligible.
  • Must be enrolled at least part-time in the semester of their request.
  • Must be in good academic standing (2.0 GPA). Requests from students with a GPA lower than 2.0 might be reviewed.
  • Must be experiencing a current, very recent unanticipated basic needs insecurity such as food, housing, vehicle, utilities, or medical-related during the semester you seek assistance. 

All requests are subject to review by the CSUF Care Review Committee.

  • Food Assistance

    Food assistance through Basic Needs is intended as short-term assistance while students are connected to long-term resources such as CalFresh or local food banks and pantries. 

    Students seeking food assistance must meet the following supplemental eligibility criteria:

    • Must currently be experiencing food insecurity (e.g. unable to purchase or access needed groceries or unable to purchase healthy groceries). 

    • Students who have an on-campus meal plan are not eligible for CalFresh. However, students with a block meal plan may be eligible for CalFresh benefits.  

    Food assistance may be provided to CSUF students in the following ways: 

    • Donated Meals through the Gastronome
      Students may receive up to two weeks of meals through the Gastronome. 
    • Auxiliary Service Corp. (ASC) Guest Cards
      Students may receive ASC Guest Cards that can be redeemed at most on-campus dining locations. 
    • CalFresh
      CalFresh is a nutrition assistance program through the USDA to assist households in purchasing groceries. Students can learn if they are eligible for this benefit or to request virtual application assistance by submitting an online request form.
    • Titan Bites
       Created in response to increased meal insecurity among CSUF students, this service is a way to provide convenient and immediate notifications of available food on campus after a catered event. This program will send push notifications to your mobile device and/or email, informing you when and where to get available food on campus. 

      Opt-in to TitanBites through your student portal:
      1. Log in to your portal.
      2. Click on the 'personal icon' in the top right corner and select 'settings.'
      3. Under 'Student Account Settings' select 'edit' next to 'Join Titan Bites Free Food Program on Campus.'
      4. Select either 'email' and/or 'SMS' and enter information.
      5. Click 'join.'

      For questions related to Titan Bites, please email basicneeds@fullerton.edu

    • Food Pantry Referrals
      Students can access the ASI Food Pantry. The Pantry’s inventory rotates between various food items: typically offering a variety of non-perishable foods, canned goods, and fresh produce.  There are no requirements or qualifications for students to use this service. To learn more about The Pantry, please email asifoodpantry@fullerton.edu or call (657) 278-8756. For more information about how to schedule an appointment, please visit ASI’s website. 

      Student can also be referred to a full-service pantry near campus that provides food (including dairy and proteins) up to three times a month. For more information, please see our other resources page.

  • Temporary Housing
    Temporary housing is for students experiencing a current, immediate unexpected housing situation. Students may be housed for up to three weeks in an on-campus apartment while they acquire stable and permanent housing. Gastronome access and a temporary parking permit for the RH lot will be provided for the duration of a student's placement. 
     
    Students seeking temporary housing must meet the following supplemental eligibility criteria:
    • Student must be experiencing a current, immediate unexpected housing situation. This can include but is not limited to sudden displacement from housing, living in car, or couch surfing, temporarily staying with friends or family; unable to continue living in their current residence. 
    • Temporary housing is only available for currently enrolled and matriculated CSUF students. Family members and pets cannot be included.
    • Student must check in with Care Services staff weekly during the temporary housing placement. 
    • Student must search for alternative housing options for the duration of placement. 
    • Temporary housing is on a first-available basis and is subject to change based on occupancy. 
    • Must be in good standing with respect to Student Conduct (no recent conduct violations).
  • Basic Needs Grant
    The Basic Needs Grant is for students who experience an unforeseen financial hardship and seek assistance with unpaid basic needs expenses they cannot resolve. All Basic Needs Grants are reviewed by the Care Review Committee. Students must provide documentation related to their request.  
    The Basic Needs Grant is not intended to provide ongoing relief for recurring monthly expenses.   
     

    Students seeking financial assistance must meet the following supplemental eligibility criteria:
    • Must experience a currently occurring unforeseen basic needs related financial hardship such as housing, utilities, vehicle, or medical at the time of their request.
    • Unable to resolve their financial hardship through scholarships, grants, loans, or other financial aid awards.
    • Students must provide documentation that reflects the eligible unpaid basic needs expenses for which they request a grant. Eligible unpaid basic needs expenses include
      • Housing/rental costs.
      • Utilities (gas, electricity, water, etc.).
      • Vehicle expenses/repairs.
      • Cell phone/internet costs.  
      • Medical expenses. 
    • Ineligible expenses include but are not limited to:
      • Full or partial tuition and fees. 
      • Parking permits or parking tickets.
      • Study abroad costs.
      • Prior debt to the University, including debt to Housing and Residential Engagement.
      • Legal representation.
      • Entertainment, recreation, or other non-essential expenses.  
      • Credit card bills or other debts such as loans.
      • Reimbursement for previously paid basic needs expenses.  
  • Hygiene Products
    Originally a seasonal hygiene drive hosted by Student Life & Leadership (Titans Helping Titans), this now permanent program provides free hygiene products, including soap, deodorant, shaving cream, shampoo, conditioner, razors, menstrual products, toothbrushes, toothpaste, combs, and washcloths to students in need. Students can access up to five hygiene products per month.
  • Tuffy's Career Closet
    Gently-worn professional attire is provided to support students' career development and advancement. Tuffy's Career Closet includes suits, blazers, dress pants, dress shirts, skirts, dresses and ties. Students can access up to six items per month.