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Adobe Creative Cloud

Frequently Asked Questions:

What is Adobe Creative Cloud?

The Adobe Creative Cloud is all of your favorite Adobe Applications made available via online download and subscription based service.  All CSUF Adobe Creative Cloud users receive 2 Gigabytes of online Cloud Storage to store and sync files across all of your devices.  Special pricing has been negotiated specifically for CSU campuses to make these tools and services available for a greatly reduced rate.

Visit  http://www.adobe.com/products/creativecloud.html  to find out more information on what Adobe's bringing with the Creative Cloud.

What happens to my previous Adobe Products such as CS6?

These products stay on your computer until you uninstall them,  Adobe CC is not an upgrade.  The Adobe Cloud application will recognize and update your older Adobe products.

When does the Adobe Creative Cloud Redeem Voucher expire?

Your Adobe Creative Cloud Redeem Voucher will expire exactly one year from the date you redeem and activate Adobe Cloud products and services.  You can view your time  remaining until renewal from the Adobe ID account management features on Adobe.com under 'My Products and Services"

Can I install this software on multiple computers and operating systems?

You may install it on up to two computers at one time and the Adobe Cloud Application can be installed on Mac and PC operating systems independently using one Redeem Voucher. Please contact Adobe directly if you need to deactivate certain computers due to hardware or software operating system changes.

What do I do with my Redeem Voucher?

Follow the instructions to install your Adobe Creative Cloud software. 

I purchased the license but still have not received the Redeem Voucher.  What should I do?

Email e-licensing@fullerton.edu for help with this issue.