Blackboard
FAQ
FAQ for
FACULTY
Note: If your question is not answered here, the FDC maintains a comprehensive FAQ site.
How can I access my Blackboard
classes to prepare for Fall?
Access
your class work directly through the portal. Simply go to
the www.fullerton.edu
site and click Portal Logon. You will need to use the same computer
name and password used to login to your workstation. Once
logged in, select the Blackboard tab.
How can I modify my classes that
are now in session?
You can access
your class work directly through the portal. Simply go to
the www.fullerton.edu
site and click MYCSUF. Once logged in select the Blackboard
tab. There you will be given the option to modify your coursework.
Who can I contact about Blackboard features?
If you are faculty and you have questions about the features available in Blackboard contact Shariq Ahmed at (714) 278-4720. For more information on faculty services, faculty
access to Blackboard courses, and support concerns please
visit the web page: http://fdc.fullerton.edu/technology/blackboard .
When I log in to Blackboard, I
don't see a class provided for me. Where are the classes?
Courses are automatically assigned to the SIS+ "instructor of record" for each class session. If
the session you are teaching is assigned to STAFF or another
instructor in SIS+ please contact your Department Secretary
so that you can be added to the class as the instructor.
What if I am the “instructor
of record”, but I do not see Blackboard courses available
for me?
If you have been recently added as the “instructor
of record”, please note that it will take 24 hours for
the system to update your classes in Blackboard. If it is beyond 24 hours, please contact Shariq Ahmed at (714) 278-4720.
How long will it take for my course
(or changes) to post so students can see them?
The additions and changes made to courses are
immediately available to enrolled students.
Where Can I Get More Information?
For more information on the new faculty services, faculty access to Blackboard courses, and support concerns please visit the web page: http://fdc.fullerton.edu/technology/blackboard .
FAQ
for STUDENTS
Note: If your question is not answered here, the FDC maintains a comprehensive FAQ site.
Where do I go to see my Blackboard
courses?
You can access
your class work directly through the portal. Simply go to
the www.fullerton.edu
site and click on Portal Logon. You will need to use your CWID
and PIN to login to the portal. Once logged in, select the
Blackboard tab and your classes will appear there.
I was admitted to a class today.
Why can't I see it in the portal?
Students must wait 24 hours, excluding Saturday and Sunday, from the time they register for a class to obtain access to the Blackboard course Web site. If students do not have access after 24 hours, they will need to verify with their instructor and find out if the Blackboard course Web site is available to students. If students cannot view their classes after 48 hours, they can email the help desk at helpdesk@fullerton.edu with your student ID, a phone number, and your full name.
What if I can't log into the portal?
If you cannot log into the portal please contact
the Help Desk at 714/278-7777.
Note: Portal accounts are created 24 hours after you have
registered for classes. If you have not registered for classes
you will not have an account.
If you have questions about using the portal, please contact
the Help Desk at x7777.
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