IT connect

IT Connect is a newsletter from the Division of Information Technology. If you have feedback, suggestions, or questions, please feel free to contact us by emailing the Office of the Vice President for Information Technology at

Bits & Bytes

Academic Technology DayAcademic Technology Day


Bits & Bytes

Campus technology dayTech Day has been moved to November 2!
Make sure you mark your calendar for this event. There will be workshops, exhibits, and give-aways! See updated flyer attached. Please register at


Campus technology dayHow do I get IT help?
Help is available by calling (657)278-7777 or by emailing
For walk-in services:
      · All CSUF students can go to the Student Genius Corner (SGC) located in the Titan Lab (PLN- 30).
      · All CSUF faculty and staff can go to the Academic Technology Center (ATC) located in PLS-237.


Phone upgradeCampus Phone and Voicemail System Upgrade
There will be new options for phones, different ways of accessing your voicemail, including voicemail integrated with your email. Come to Tech Day on November 2nd to see demos of your options!


Campus technology dayComputer Upgrades
IT is raising the baseline standard of desktop machines across the campus. As part of this upgrade, all computers will also have 4GB of RAM, Windows 7, and Office 2010 installed.


cs5How do I get a copy of Adobe CS 5.5 for home use?
Staff and faculty may order a free copy of the Adobe Creative Suite 5.5 Design Premium for work at home through the IT Software Request Form.  When your software is ready, you’ll get an email instructing you to go to TitanCard to pick up your media.



cell phone discountCSUF Employee Discounts with cell phone companies
Did you know you can get discounts from the major cell phone companies just because you work for CSUF? You do not need to be a new customer; you can have these discounts applied to your current cell phone plan.

AT&T: 15% discount on qualifying AT&T services
Visit AT&T’s promotional site or drop in your local AT&T store and mention FAN: 2409759

Sprint: 18% discount on select regularly priced monthly service plans
Visit Sprint’s website to access these discounts for employees in California Higher Education. For questions, contact

T-Mobile: 15% discount on monthly bills
For new lines of service call: 866.464.8662 and provide the code ncalwsca
To add the discount to an existing T-Mobile account call: 877.453.8824 and provide the code ncalwsca or “node” 16594464

Verizon: Visit Verizon’s discount site  for details


Academic Technology

coursesmart logoCourseSmart
CourseSmart—the world’s largest provider of digital course materials—offers you instant online access to eTextbooks as examples for course evaluation and use. CourseSmart’s catalog includes over 90% of the core textbooks in use today. Faculty members can access them all through the portal.
This service is designed to help make your textbook examination process more efficient. Reviewing digital materials saves you time—they are on your desktop when you ask for them; saves costs (printing, shipping); saves space; and may even save a tree.
To get started:

  1. Go to the faculty portal ( and the CourseSmart tab.
  2. Click on the “Login to CourseSmart” button to access your account.
  3. On your first visit, sign up for Instant Access when you complete your profile and get immediate access to new titles. 

Once there, enjoy these benefits:

  • The catalog includes over 90% of the core textbooks in use today.
  • Choose from leading publishers Bedford, Freeman & Worth Publishing Group, Cengage Learning, John Wiley & Sons, McGraw-Hill Education and Pearson… plus many others.
  • Enjoy the benefits of anytime, anywhere access to important course materials at the click of a mouse from any web browser and on many popular devices (including the iPad, iPhone, iPod Touch, and Android).
  • You can search by discipline and topic to find a listing of the most appropriate materials for your courses.

For customer service or technical support, go to CourseSmart, or contact the Academic Technology Center at Ext. 4050.

Contact the Academic Technology Office


visc logoCSU Virtual Information Security Center Synergy Project Recognized By Computerworld As A 2011 Honoree
The CSU Virtual Information Security Center is comprised of a 14 campus consortium, within the 23 campus CSU system, who share their technical security resources in support of their individual campus Information Security Programs. The participating campuses include CSU Bakersfield, CSU Channel Islands, Chancellor’s Office, CSU Dominguez Hills, CSU East Bay, CSU Fullerton, CSU Monterey Bay, CSU Northridge, CSU Sacramento, CSU Sonoma, CSU Fresno, CSU San Francisco, CSU Maritime, and CSU Humboldt.

A forward thinking and perhaps visionary cooperative arrangement was first established between CSUF and CSUDH and was the precursor to and model for, the formation of the CSU Virtual Information Security Center.

The creators of this cooperative shared resource were Chris Manriquez, AVPIT, CSU Fullerton, Ron Bergman, AVPIT, CSUDH and Amir Dabirian VPIT, CSU Fullerton, who at that time, was the Assistant Vice Chancellor ITS & CIO of the California State University and who was instrumental in supporting and spearheading other CSU Synergy projects.

The Director of the Virtual Information Security Center is CSU Fullerton’s and CSU Dominguez Hills Information Security Officer, Kerry Boyer who was selected based on his years of experience and his previous work supporting both CSU Fullerton and CSU Dominguez Hills as the Information Security Officer.  Kerry still spends part of his week going between the CSUF and CSUDH campuses and manages a team of security staff spread across participating campuses.

Founded by International Data Group (IDG) in 1988, The Computerworld Honors Program is governed by the not-for-profit Computerworld Information Technology Awards Foundation.  Computerworld Honors is the longest running global program to honor individuals and organizations that use information technology to promote positive social, economic and educational change.  Additional information about the program and a Global Archive of past Laureate case studies and oral histories of Leadership Award recipients can be found at the Computerworld Honors website (

The International Data Group; IDG’s Computerworld Honors Program has announced that the CSU Virtual Information Security Center Synergy Project is a 2011 Laureate.  The annual award program honors visionary applications of information technology promoting positive social, economic and educational change.

“The number and quality of nominations this year were very inspiring and demonstrate how valuable IT is to community change,” said John Amato, Publisher, Computerworld.  “Computerworld is very proud to name the 2011 class of Laureates and showcase their initiatives benefiting society through innovative uses of IT.”

The Computerworld Honors awards will be presented at the Annual Laureates Medal Ceremony & Gala Awards on June 20, 2001 at the Andrew W. Mellon Auditorium in Washington, D.C.

The case study for the, "Virtual Information Security Center", joins 254 others from 23 countries as Laureates in this year’s program. It was especially competitive this year because the program received more than 1,000 nominations. All were reviewed for their benefit to society and the results of the technology applied.  The VISC case study was submitted by Hillary Baker, CIO at CSU, Northridge in her role as the CSU Information Technology Advisory Group’s chairperson for 2011, which is composed of the 23 CSU campus CIOs.

Contact the ISO


ms office logoMicrosoft Office 2010 for Windows includes several all new accessibility features.  One of these features is the Accessibility Checker.  It is included in Word 2010, Excel 2010 and PowerPoint 2010 and allows users to scan their files for areas that may present challenges to users with disabilities.  It provides a task pane to review those areas and gives suggestions on how to fix potential problems.

office screenshot

Contact ATI


Absence Management
HRM Payroll Services with the assistance of the Division of Information Technology has implemented a new leave accounting module called Absence Management.  Absence Management features enhanced employee self-service functionality, allowing employees to enter leave credit usage directly into the system through the employee portal.   Employees using Absence Management will no longer have to fill out paper documents for certain reporting periods (see your time keeper for details).  Absence Management will also help the University alleviate privacy concerns in regards to social security numbers.

PeopleSoft 9.0 Upgrade
Coming March 2012, the PeopleSoft Campus Solutions and Human Resources System will be upgraded to version 9.0. IT Enterprise Resource Planning (ERP) and campus functional teams have been busy retrofitting custom modifications, testing, and reviewing enhancements that are part of the new release. Some enhancements include redesigned Student Self-Service pages, population selection, service indicators definitions can include start and end terms and/or start and end dates, and enhancements to class permissions.

Contact ERP Office