Frequently Asked Questions
Instruction: Please click on questions to see answers.
- Can I have access to my student’s academic grades or academic record?
The Family Educational Rights and Privacy Act of 1974, also known as “FERPA” protects the privacy of student education records. The Act affords students the right to (a) consent to disclosures of personally identifiable information contained in their education records, expect when FERPA authorizes disclosure without consent; (b) inspect and review their education records within 15 days of the university’s receipt of their request; (c) request amendment of an education record thought to be inaccurate or misleading; and (d) file a complaint with the Vice President of Student Affairs and/or the U.S. Department concerning the university’s alleged failure to comply with FERPA. For more information on FERPA, please visit www.ed.gov.
- Where can my student receive general education (GE) advising?
Students can receive regular academic advising and planning at the Academic Advising Center (AAC). They can learn what courses to take to fulfill their GE requirements as well as receive assistance in major exploration. The AAC does not schedule appointments, but rather provides walk-in advisement. For more information, visit the Academic Advising Center.
- Where does my student receive major advising?
Students can receive major advising at their specific college. Major advisors help students understand the required classes and number of units for the major they have selected.
Refer to the links below to locate your student’s major advising.
College of the Arts: Office of the Dean
Mihaylo College of Business & Economics: Business Advising Center
College of Communications: Communications Advisement Center
College of Engineering & Computer Science: Office of the Dean
College of Health & Human Development: Office of the Dean
College of Humanities & Social Sciences: Student Access Center
College of Natural Sciences and Mathematics: Office of the Dean
College of Education: Center for Careers in Teaching
- My student has a few night classes and gets out of class late night. I’m concerned for their safety; are there any safety services available?
The University Police Department provides escorts to members of the campus community and visitors that are not feeling safe while walking on campus. Students can also contact University Police by dialing 911 from any campus phone or utilizing the "Code Blue" phones located throughout the campus. Individuals using their cell phones while on campus who dial 911 will be connected directly to University Police. For more information, please visit University Police.
- My student is trying to find a job and may need an internship in the future as a major requirement. Where can they get help?
Your student can find assistance at the Career Center through services such as resume building, interview practice, online job searches, and career exploration. The Career Center offers walk in hours, and all these services are free of charge for enrolled students. Visit the Career Center for more information.
When your student is ready to find an internship, they can visit The Center for Internships and Community Engagement (CICE) to learn about available academic internships and service learning opportunities. CICE offers you the opportunity to apply your academic knowledge into practical work settings outside the classroom. Please visit The Center for Internships and Community Engagement to learn more.
- My student is interested in studying abroad but does not know what options are available. Is there someone they can speak to?
Your student can visit the Study Abroad Office to learn more about the options available to them. With thousands of study abroad opportunities, it can be a complicated process to decide which program is the best fit for your student. The Study Abroad Office guides students through the selection process based on the following factors: academics, finances, and personal guidance. Please visit The Study Abroad Office for more information.
- I want to encourage my student to apply for scholarships. Where can they find more information on available scholarships?
Nearly $2 million in scholarships and awards is paid annually at Cal State Fullerton. The Financial Aid Office and Associated Students, Inc. (ASI) offer many scholarships for students. Students can visit these websites to find more information about deadlines, applicant criteria, and applications: Financial Aid Office and Associated Students, Inc.
- My student lives in the residence halls and is having trouble with a roommate. What should they do?
There are Resident Advisors (RAs) located and living at every resident hall on campus. They are available to help with roommate disagreements, discord, and other related issues. Encourage your student to speak with their RA.
- How does my student apply for campus housing?
Students should begin applying for housing as soon as they are interested in living on campus, even if they have not yet been admitted to Cal State Fullerton. There are different application deadlines for students depending on admissions status and current housing status. Housing is not guaranteed for freshman as there is a high demand for on campus housing. For more information regarding deadlines, fees, and applications, please visit Housing and Residence Life.
- How can my student join a club or find more information on what clubs and organizations are available?
With over 300 student clubs and organizations, there are many opportunities to get involved with a student group. Clubs vary in interest and need including cultural, social, religious, academic, and college based clubs. Student Life Programs offers a club and organization directory to help your student find a group that fits his or her special interest. Please visit Student Life Programs for more information.
- My student is interested in learning more about fraternities and sororities on campus. Where can they find more information?
Cal State Fullerton has many opportunities for students to become involved in Greek Life with 30 different chapters available to join. Being involved in a fraternity or sorority includes benefits such as long lasting friendships, community service, academic support, social involvement, and more. Please visit Greek Life for more information.
- Are there any exercise facilities on campus that my student can use?
The Student Recreation Center located on campus offers various services for students including exercise equipment, rock wall climbing, swimming lessons, fitness classes, personal training, and more. Currently enrolled students can sign up free of charge as payment is included in ASI (Associated Students Inc.) fees. Please visit the Student Recreation Center for hours of operation, facility information, and more.
Parking and Transportation
- Where can my student purchase a parking permit?
Parking and Transportation Service offers daily and semester parking permits than can be purchased online or in person. Permits may be purchased in person Monday- Friday from 7 AM to 4 PM. Please visit Parking and Transportation Services for more detailed information regarding fees, guidelines, and expiration dates.
- Are there other transportation options for my student if they don’t own a car?
There are many commuter options for students ranging from biking, carpool options, to bus and train programs including free bus fare with the use of your Titan Card. Please visit Parking and Transportation Services for more information.
- Where can I park when I visit my student on campus?
There are Visitor Information Centers located on campus at the Eastside structure and Arts Drive that can assist you with parking information, directions, and purchasing your permit. Daily permits can be purchased for $8 in select parking lots. Park and Pay stations offer permits for 2 hour increments in the Eastside, State College, and Nutwood parking structures. Please visit Parking and Transportation Services for more information.
- I still want to be involved during my student’s career at Cal State Fullerton. Are there ways for me to get involved?
At Cal State Fullerton we encourage parents to remain engaged and connected with their student’s collegiate experience. Attending parent orientation in the summer is a great first step to becoming involved at Cal State Fullerton. By attending orientation, you automatically become a member of the Titan Parents Association. Membership includes subscription to the Titan Parents Connection, a quarterly e-newsletter; invitations to a variety of campus events; and access to a Titan Parents Hotline and email address. Any parent of a currently enrolled student can join the association at any time with a one-time $30 membership fee. Please visit Titan Parents for more information.
Health and Counseling Services
- If my student is feeling sick, is there a center to get medical assistance?
The Student Health and Counseling Center (SHCC) offers various services for students including physical exams, immunizations and testing, gynecology services, counseling services, and more. Basic medical care is provided at no charge for students. For a complete list of services and detailed information, please visit the Student Health and Counseling Center.
- Does the university offer any health insurance options for students?
Associated Students Inc. offers student health insurance through Anthem Blue Cross. The insurance plan is supplemental over what is offered at the Student Health and Counseling Center. Insurance is available to any undergraduate student enrolled in at least nine credits and any registered graduate student. Please visit Associated Students Inc. for more information.
- I’m worried that my student is having difficulties adjusting to college life and they are sounding depressed when we speak on the phone. Is there somewhere they can go to receive help?
Counseling and Psychological Services (CAPS) offers support to students through brief counseling, group counseling, referrals, and crisis intervention. Walk-ins are accepted during designated times for an initial 15 minute screening after which appointment is necessary for counseling sessions. If you feel your student is in danger or in need of immediate assistance, please call University Police at (657) 278-2515. Please visit Counseling and Psychological Services for more information about available services for students.
- Where can I find a calendar of athletic events?
All athletic event calendars, game scores, ticket information, and other valuable information can be found at the Athletics website.
- If my student is not a member of an official CSUF sports team, how can they become involved in sports?
If you are interested in competing at the intercollegiate level there are a variety of Club Sports to choose from. Most clubs welcome any committed student who is willing to work hard with a desire to compete. Club Sports available include baseball, rugby, lacrosse, and many more. Please visit Club Sports to find more information.
The Student Recreation Center also offers sports opportunities by joining an intramural sports team. Teams include softball, football, volleyball, and many more. Please visit the Student Recreation Center for more information.