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 California State University, Fullerton

 

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Academic Assistance

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How to Improve Your Tutoring Experience

The tutoring process includes both an understanding of each person's responsibility involved in the tutoring experience and each person's commitment to these responsibilities. Below you will find ways in which you can improve your tutoring sessions by having an understanding of what is required of you and your tutor, important guidelines to the process and the tutoring style our tutors are encouraged to use. 

 Tutee's responsibilities include:

  • Be on time for appointments.
  • Bring important materials: textbooks, class notes, a pen or pencil, calculator, syllabus, written assignment, and any other important tools and/or materials.
  • Be prepared! Attend class, read assigned material, and attempt homework problems before your appointment.
  • Cancel appointments if you cannot make them.
  • Understand our "No Show" Policy.
  • Follow policy regarding food and drink - closed beverage containers and small snack foods ONLY.
  • Turn off your cell phone while you are in our area - both the tutoring and waiting areas.
  • Participate in Tutor Evaluations. In order to improve our services, we ask for written feedback on our program. Please assist us by completing evaluations – online or in paper.

 Tutor's responsibilities include:

  • Teaching and tutoring are two different things. The tutor will explain a key point that the tutee has not been introduced to by keeping the explanation clear, minimal and to the point.
  • Tutors will provide an opportunity for the tutee to find and use available resources. This will mean the tutee's textbook, lecture notes, past tests, previous examples, etc.
  • Tutors will listen very carefully. Is the tutee grasping the concept?  Can they explain it easily, or does it take some effort? 

It is important to understand our tutoring style in order to fully benefit from it.

It may seem at first that the tutor is asking all the questions and providing no answers:

  • The tutors are trained to first ask questions of the tutee in order to understand what part of the learning process difficulty may be occurring. They then ask more questions to help guide the student through these difficulties. Tutors will offer tips and advice to support the student's learning throughout the session.
  • The goal of the tutor is not to give tutees the answers, but to help students to think through their difficulties successfully and independently.
  • A few minutes will be set aside at the end of each session for the tutee to summarize what has been accomplished. This not only helps tutors confirm that the tutee understands all that was covered, but also helps the tutee to review new concepts