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Canvas Incident

As Canvas services continue to be restored and campus systems return to normal operations, we encourage you to stay connected with your instructors regarding assignments, exams, deadlines, grading, and course expectations. Some faculty may continue using alternative methods for communication or assignment submission as systems stabilize and final course activities move forward.

For ongoing updates, visit the CSU Canvas Incident Report website.

Student FAQs

Is Canvas available again? 

Yes, as of 2 p.m. Friday (May 8, 2026), Canvas services are restored.   

What should I do if I missed an assignment, quiz, or exam during the outage? 

Please contact your instructor directly as soon as possible regarding any missed coursework, exams, deadlines, or submission concerns.  

How do I find my instructor’s contact information? 

In this guide is a step-by-step guide to help locate your instructor's contact details through the CSUF Portal and Student Homepage.  

What if I am still experiencing technology issues? 

If you continue experiencing technology-related challenges or notice suspicious activity, contact the Student IT Help Desk: 

What support resources are available for students? 

Counseling & Psychological Services (CAPS) is available for students needing support during this stressful period. 

  • Call: (657) 278-3040
  • Visit: you.fullerton.edu for 24/7 mental health support resources

I am registered with Disability Support Services (DSS). What should I do?

Students registered with DSS may contact Disability Support Services to discuss available options related to exams, accommodations, or coursework impacted by the outage. 

Are there any cybersecurity precautions I should take? 

Yes. Please remain cautious of suspicious emails, links, or requests for personal information. Cal State Fullerton will never ask students or faculty for payment related to Canvas access or examinations. 

We also strongly encourage you to download and save important course documents, assignments, and materials for added security and backup access. 

Where can I find updates? 

Please continue monitoring your CSUF email for official university updates. 

Additional information will be posted on Chancellor’s Office updates and the Instructure status page.

 

For Faculty

Now that access to Canvas has been restored, it is recommended that you download any important or necessary documents for added security. Below are some guides you may find useful when preparing for finals week:

Additional Canvas resources can be found on the Canvas website through the FDC.

You can access your course roster through the Portal. Accessing your course roster. You can send emails directly to your students through the Faculty Center.

Additional Canvas resources can be found on the Canvas website through the FDC.

 

Campus Announcements

May 8, 2026 | 1:24 p.m.

Dear Students, Faculty and Staff,

Instructure has restored Canvas services, and the platform is back online. However, in an abundance of caution, CSU has been actively working closely with state partners and security teams to ensure the system is fully secured before restoring access to Canvas by 2 p.m. today.

This is a global issue driven by actors that targeted Instructure’s data system, the company which develops and hosts Canvas for thousands of educational institutions. The CSU is carefully balancing security risks with faculty’s and students’ need to access resources for finals. Campus teams are proactively backing up critical grade data and securing the system environments to the extent possible before taking the step of reopening the instances for broader campus use.

Given that this was a cybersecurity incident, please use caution and keep the following in mind as you use this service: The CSU will never ask for payment from faculty or students for the use of Canvas, including for examinations. We strongly recommend that you download any important or necessary documents for added security.

We will share updates as they become available. In the meantime, you can find more information on the CSU Canvas Incident webpage.

May 7, 2026 | 4:39 p.m.

Dear Students, Faculty and Staff,

We are aware that Canvas is down across many CSU campuses, including Cal State Fullerton.  Instructure, the vendor that provides Canvas, Cal State Fullerton's learning management system, is working diligently to gather more information and get systems restored.

Cal State Fullerton is activating a business continuity plan to help mitigate any disruption.  This situation is fluid, and we are working with Instructure to determine the full scope of impact and will provide updates as soon as they are available.

Please continue to refer to the CSU Canvas Incident Reports page for updates and resources for affected individuals.  If you have any questions or concerns please contact the IT Help desk.

Faculty/Staff: [email protected] / 657-278-7777

Students: [email protected] / 657-278-8888 

May 7, 2026 | 2:16 p.m.

This is an update about a recent cybersecurity incident involving Instructure, the vendor that provides Canvas, Cal State Fullerton’s learning management system.

We have been informed that the threat actor has escalated their attack on Instructure. Canvas has been taken offline at all campuses while they deal with the threat.

You can find more information as it becomes available at: https://lts.calstate.edu/csu-canvas-incident-reports.