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 California State University, Fullerton

 

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Solving Common Registration Issues

What do I do if…

I can’t log in

  • Use your CSUF student portal username and password
  • Use Internet Explorer to complete the Club Sports Registration & Club Sports Orientation.
    • Not all browsers are supported
    • If you are using Internet Explorer and the systems are still not working, there may be too many students using it at once.  Please try again at a later time. 
    • If you are using Internet Explorer and have attempted to log in several times, please come to the Club Sports Office, TSU 247, for further assistance.

I registered online but I am not showing up on the team’s roster

Please allow 1 business day for processing.  If it has been more than 1 day, please follow these steps:

  • Log in to the Club Sports Registration website.
  • In the Membership Information tab click Add New Membership.
  • Use the drop down box to select which club you would like to join.
  • Use the drop down box to select you role. 
  • Click Add New Membership.
  • Your team and role should appear in the Membership Information page. 
  • Please come to the Club Sports Office, TSU 247, for further assistance.

I completed the Club Sports Orientation but it is not showing up on my transcript

  • Use Internet Explorer to complete the Club Sports Orientation.
  • During the orientation, make sure you wait until the time bar at the bottom of the page finishes loading completely before you close the window.  If you do not wait until the time completes, then it will not register as finished in the system.
  • Try re- launching the orientation and let it time out completely. 
  • Refresh your browser and click Transcript again. 
    • If you have attempted these steps and it still does not show up, print out the last quiz to submit to the Club Sports Office, TSU 247.

I can’t print my Club Sports Orientation Certificate of Completion

  • Use Internet Explorer to complete the Club Sports Orientation.
  • Click on the Transcript link on the left side of the page.
  • Click the Print link (below Certificate) in the Online Orientation for Club Sports section.
  • Print.
  • If you have attempted these steps and it still does not show up, print out the last quiz to submit to the Club Sports Office, TSU 247.