Virtual Testing Accommodations During Remote Instruction



In response to the COVID-19 pandemic, DSS test proctoring services and facilities are currently closed until further notice.     Just as faculty and students are interacting remotely, DSS staff  are also working remotely at this time. 

During this period of remote operations, DSS, unfortunately, is unable to provide a physical or virtual environment to proctor the thousands of campus-wide exams, as is typically done on campus with access to testing facilities, equipment, security, and with the support of adequate proctoring staff.

Despite these changes, DSS maintains its commitment to assisting CSUF students with disabilities in obtaining the most equitable educational experience it can, and assisting CSUF faculty to deliver an equitable educational experience. 

Testing Accommodation Support

David R. Guzmán

Exam Proctoring Program Coordinator


Hours of Support:

Monday - Friday

8:00am - 5:00pm 

Virtual Testing Accommodations during Remote Learning

As was true in the physical classroom, and remains true in the virtual classroom, faculty are responsible for implementing ADA accommodations and providing equitable access to courses and course materials.

For faculty who have adapted their virtual courses to offer alternative methods of assessment (i.e. written assignments, essays, non-timed exams, course projects, etc.), providing certain testing accommodations may no longer be applicable.  Please be sure to review the student's Course Accessibility Letter to verify this and or consult with the student's DSS specialist.

To learn more on alternative methods of assessment visit the Faculty Development Center's page on Online Assessment OptionsOpens in new window .

Fundamentally, testing accommodations offer eligible students an equitable opportunity to demonstrate their knowledge and understanding of the course material and subjects being tested, without penalizing or putting them at a disadvantage due to their disability.

Below are several possible virtual testing accommodations that DSS may specify for eligible students which may include, but are not limited to:

  • Extended time for tests and quizzes
  • Approved restroom breaks
  • Use of accessible software or technology (i.e. screen reader, magnifier, Kurzweil 3000, etc.)
  • Exams provided in an accessible format (i.e. rich text format, enlarged font/images and image descriptions, etc.)

Some testing accommodations easily translate into the remote-learning environment. However, testing in a reduced-distraction environment, or having the DSS office proctor an extended-time test, prior to COVID-19 both utilized DSS testing facilities and resources, so the usual manner of providing these accommodations would now require modification in a remote-learning environment.

Regarding Extended Time

As stated, DSS is unable to provide physical or remote environments to proctor exams at this time. 

Extended time on exams generally only applies to traditional, time-limited exams and quizzes.  If you have adapted your virtual course to offer alternative methods of assessment then providing extended time may no longer be applicable.  If that is the case, please discuss it with the student so they are clearly aware.

For DSS students who have extended time as a testing accommodation, it remains the responsibility of the faculty to provide the accommodation for the student, allowing the extended time stated on the student's Course Accessibility Letter for the student to finish a timed examination.

This may or may not translate immediately into a remote-learning environment, depending on how tests are being administered in the course during this time.

If, for example, faculty adminster timed exams on Titanium or Canvas, time limits can indeed be extended for specific students. Please review the sections below to learn how to extend time on either learning management system.

In situations where faculty administer and proctor timed exams for students live on Zoom, extended time is still expected to be provided for eligible students.  Please work with the student to determine an appropriate start time and plan out any specific Zoom proctoring logistics (i.e. consideration of an alternate breakout room and using a TA or departmental staff member as an alternate proctor in the breakout room with the student, and any screen sharing/camera/audio options, etc.) to ensure the delivery of the student's extended time accommodation during the Zoom call. 

Extended Time Calculator

Download this DSS-created tool that assists faculty to calculate a student's approved ADA extended time accommodation.

Download the Extended Time Calculator

TITANIUM Resources

Below are available testing resources for exams/quizzes constructed and adminstered on Titanium:

Canvas Resources

Below are available testing resources for exams/quizzes constructed and adminstered on Canvas:

Proctorio Resources

Below are available resources and information on best practices when choosing to use Proctorio to proctor DSS students with testing accommodations.