Get Connected
The TitanCard is the official identification card issued by the University to students, faculty, and staff. You can get your TitanCard from the Pollak Library First Floor.
Mulit-factor Autentication (DUO)
To help better secure our online resources Campus has been working with DUO mobile app to add a secondary authentication when connecting to resources. This is required for remote access, databases, or other services that could give access to user data.
When you log into campus services such as the Portal, Office365 and more, DUO will ask you to confirm your identity via your cell phone, mobile app or personal (non-CSUF) email address.
When on Campus you can connect your devices to our mobile network. We have connection methods for both campus users and community guests. If you don't have your account set up yet you can still connect and use our network.
In-Person / Online Help
Academic Technology Center (ATC)
Visit the ATC in the Pollak Library, second floor, where you can get in-person support.
- Pick up equipment
- Password reset / account lockout
- DUO mobile app setup / phone number updates
- Wireless network connection
- Campus software installation help
The ATC does not provide support for hardware issues on personal devices, or run malware, debug, or install personal software or operating systems.
IT training has created a huge knowledge base where we have our guides that will walk you through many of the processes on campus.
IT Apps and AI
iTuffy is the Campus chat bot which can help answer your questions. It is a great resource 24/7 and is integrated with both websites and the iFullerton mobile app. Some sites will have iTuffy or TitanGPT built into the page, or you can use the apps on your phone or get more information from the artificial intelligence site.
Software
There are many software titles avaliable to current students. Most of them are free downloads where you can use your Campus account to log in and download to your own computer.
Mobile Apps and AI
iFullerton and iTuffy
iFullerton and iTuffy are two Campus produced apps you can get from either the Apple or Google app store.
iFullerton will help you navigate the campus, with parking lot counts, hours for services, course registration and includes iTuffy.
Equipment
IT will provide faculty and staff with standard roll out equipment. This may be Mac or PC laptops, tablets, or phones depending on the department.
Periodical updates will happen and you'll be notified by email or your manager when old equipment will be updated.