In Person Help
Students
The Student Genius Center (SGC) located on the first floor of Pollak Library North, provides assitance with troubleshooting technical issues for software, email, wireless network, and other campus related technologies.
Faculty / Staff
The Academic Technology Center (ATC) located on second floor of Pollak Library South. ATC staff can assist with software and hardware related issues, troubleshoot user account problems, and can answer your questions.
Self Service Support Guides
If its after hours or you just want to try and resolve it yourself we have many support guides on a varity of topics. Its a fast way to find answers.
Contact Us
Call
Students: (657) 278-8888
Faculty/Staff: (657) 278-7777
Students:
StudentITHelpDesk@fullerton.edu
Faculty/Staff:
Online Chat
- Use the Portal Login
- Click Online IT Help
- Click on Live Chat
Helpdesk Hours
Phone, email, and chat general services are available 24/7 during the Spring and Fall semesters. Walk-in support varies based on semester hours and campus-closures.