Telecom provides an array of telecommunication services to the campus community. The team manages the campus telephone and voicemail systems, infrastructure cabling, and campus issued mobile devices.  The team is also responsible for all telecommunication installations and repairs, chargebacks, calling cards, telecom related training classes, campus operators, and the campus telephone directory.

Contact Us

Call: (657) 278-4357

Services & Pricing

Check out our pricing list below for the costs associated with services provided by Telecommunications.

Telecommunications Pricing

Cell Phones

Telecommunications offers an array of services and support for campus issued cell phones. As an additional service we also offer access to discounts for our campus employees pertaining to their personal cell phone plans.


Cell Phone UpgradesPDF File


Did you know you can get discounts from the major cell phone companies just because you work for CSUF? You do not need to be a new customer; you can have these discounts applied to your current cell phone plan. Discounts range from 15-25% depending on carrier.

AT&T's Website  Sprint's Website  Verizon's Website


Currently enrolled CSUF Students, Faculty and Staff are eligible to obtain a mobile device and cellular service (provided by Verizon) at significantly discounted prices through the CSUF Cell Phone Service Program.

Learn About the Cell Phone ProgramOpens in new window

VoIP - Zoom Phone

Campus recently upgraded all phone systems to Zoom Phone and support Zoom Deskphone and Softphone.  For more information on this upgrade and help on how to use these new phones visit our Zoom Phone page.

VoIP Information

Reporting an Issue

If your phone is dead or you are experiencing problems with your phone, use another campus phone and dial 4357 (HELP) and leave a message.

In your message, include the following information:

  • Name
  • Department
  • Contact Extension
  • Problem Extension
  • Phone type (Poly Zoom Phone, Zoom Softphone App, Classroom phone, or analog/fax)
  • Location of problem
  • Do you have dial tone?
  • Description of problem

Repairs received before 2:00 p.m. will be handled the same business day. 

Telecommunication User Guides and Training

Telecom Guides and Tutorials

Telesoft Training

Department IT Coordinator (DITC) Training

IT Coordinator Training