Frequently Asked Questions

Frequently Asked Questions

How will General Education and Major Advising happen?

Please check your CSUF email and portal for instructions. The Academic Advisement Center and your academic college will be reaching out to you with instructions in the coming weeks. All advising will be conducted online

Why is there a $20 fee for orientation if it’s online?

The $20 fee covers the fee for the online module, swag and prizes during the Welcome Week events, food, and other awesome giveaways!

Where do we pay the $250 enrollment deposit?

To pay your enrollment deposit, please visit your Student Portal.Opens in new window  

  • Deadline to submit is May 1, 2021.

When will we know when to meet with Academic Advisors?

Please check your CSUF email and portal for instructions from your academic colleges. They will be reaching out to you with instructions in the coming weeks.

What do International students do during this time?

If you are an international student, please contact International Programs with questions regarding Orientation requirements and arrival procedures. You can find more information on International Student Programs website. Opens in new window

Where do I find my CWID?

There are several places to locate your CWID.

  1. Access CWID via CSUF student portal.Opens in new window
  2. CSUF CWID website.Opens in new window
  3. Download the iTuffy app.Opens in new window

If anything changes due to COVID-19, will we be able to have in-person orientation dates?

No, all orientation sessions are now online.

How do we access to our CSUF e-mail?

Login to your CSUF Student PortalOpens in new window  and click the envelope icon to access your email.

At this point, How do I change my major?

To change your major, contact the Office of Admissions to fill out a “Change of Major” form. Once you have obtained the appropriate signatures, submit your form to the Office of Admissions. 

Do I need to wait for my financial aid to be disbursed to see if I qualified for an enrollment deposit waiver?

Please consult with the Office of Financial AidOpens in new window for disbursement and waiver related questions.