Frequently Asked Questions

Can Parents come to orientation? do parents have their own programming?

Parents have their own programming and you will need to sign up at the link below. Programming for parents/guests will be through Parent & Family Orientation.

There is no transfer parent/guest programming on the student transfer dates but if the parent/guest really would like to attend programming, the parent/guest can select an available date here and attend on a First Time First Year parent/guest programming day.

I registered/selected a date but I cannot pay. Can you help me?

There could be two possibilities. The first one being you may have a fee deferral. In the Orientation Registration page, it will say “yes” instead of “none” next to Fee Deferral and then you don’t need to pay right now and will need to at a later date. The second possibility may be that your pop-up blockers are on and you need to turn those off.

I’m trying to register for orientation but I only see an online date that's from May. Is there another date? Or can I still register for that one?

Ignore the May date. That is the date online orientation became available to students. You can still register for online orientation and you have until 8/19 to complete it.

I registered for online orientation and paid the fee. how do I complete the orientation now?

Please wait 48 hours for the link to be sent to you! Once the email is received, please highlight and copy (press CTRL or command and C) the link from the email and paste it into your browser. Do not right click and copy the link.

I'm only seeing an online date, is there any way I can get an in-person date?

In-person orientation registration is now closed. You will need to complete the online orientation and you have until 8/19 to complete it. Ignore the May date. That was the date online orientation became available for students.

I registered for in-person orientation but haven’t received any information about the day. Can you please let me know what the day will consist of?

Three days before your in-person date, we will send out an email with all the information needed for the day.

My link isn't working for the online modules. It keeps saying it's busy. Can you send me another link?

Please highlight and copy (press CTRL or command and C) the online modules link from the original email and paste it into your browser. Do not right click and copy the link.

I registered for in-person but something came up and I need to now complete online orientation, can i change it?

Yes, you can register for online orientation. Go back to where you registered for the in-person date and select online. It won’t charge you again. Once you register for online orientation, email us your CWID and we will send you the link.