About Counseling and Psychological Services
Counseling and Psychological Services (CAPS) strives to help students achieve their academic, professional, and personal goals. Counselors can help students improve coping skills, strengthen personal relationships, navigate the college transition, recover from traumatic experiences, and engage in self-exploration. CAPS offers brief counseling for individuals and couples, group counseling, psychiatric services, referrals, crisis intervention, and workshops to eligible CSUF students. CAPS counselors are also available to consult with faculty and staff about concerns related to student mental health. In addition, CAPS is home to an APPIC-member doctoral internship program, offering training in professional psychology for graduate students in counseling and clinical psychology.
CAPS staff members are required by law and professional ethics to protect the confidentiality of all communications with clients. Client information and client records cannot be released to anyone outside of CAPS without the client’s written permission. Client records are kept separate from academic, administrative, disciplinary, and medical records. No information about a client’s contact with CAPS (including whether a student is a client at CAPS) is released without the written consent of the client. Legally mandated exceptions to confidentiality include:
- Where there is reasonable suspicion of abuse or neglect of children, dependent adults, or elderly persons;
- Where the client presents a serious danger of violence to another;
- Where the client is likely to harm him/herself unless protective measures are taken;
- Where a judge issues a court order to release information.
CAPS counselors may also consult with other CAPS counseling staff so that clients are given the highest quality of care.