Patient Rights and Responsibilities
You have a right:
- To be treated with respect and dignity and be provided with courteous, considerate care.
- To appropriate privacy and confidentiality in all interactions.
- To confidentiality of medical records and disclosures. Medical records will not be released without permission except when the release is required by law.
- To be informed about your health problem and to understand why certain procedures, Tests and information are required and requested.
- To be informed of the effectiveness of treatment with information about possible risks, side effects, and alternate methods of treatment.
- To receive information regarding fees and charges for services.
- To refuse any treatment you do not understand or do not want, understanding the medical consequences of refusal.
- To discuss with your medical provider any questions or problems about your medical care.
- To know who is treating you and to be able to request a change of providers or seek a second opinion if other qualified providers are available.
- To be informed of personal responsibilities involved in seeking medical treatment and maintaining health and well-being after treatment.
- To refuse to participate in any experimental research or treatment.
- To have any complaints or concerns reported via comment boxes, e-mail, direct contact with the Director or their designee, or any other communication treated seriously and with respect.
You have a responsibility:
- To present accurate identifying information before receiving services.
- To present the reason for your medical visit in an honest, clear and straightforward manner.
- To treat all staff at the Student Health and Counseling Center with respect, and cooperate responsibly in the health care process.
- To inform your medical provider about any living will, medical power of attorney, or other directive that could affect your health care.
- To ask for clarification whenever information or instructions are not understood.
- To keep all appointments, arrive on time, and call the Student Health and Counseling center as soon as possible when it becomes necessary to cancel or reschedule an appointment.
- To follow instructions and comply with the treatment plan given by your health care provider.
- To arrange for transportation and care at home if requested by the medical provider.
- To pay all fees for services promptly.
- To be an active participant in your health care.