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About Us

 

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Cal State Fullerton Auxiliary Services Corporation (ASC) was established on October 26, 1959, as a nonprofit public corporation dedicated to supporting the educational mission of Cal State Fullerton. Auxiliary Services is a dynamic, multi-faceted organization designed to deliver a wide range of services efficiently and effectively under one unified structure. A substantial portion of the revenue generated through its programs is reinvested to support Cal State Fullerton in fulfilling its educational mission.

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ASC is governed by a Board of Directors consisting of students, faculty, administrators and prominent leaders from the surrounding community. The ASC’s Executive Director serves as the ASC’s Chief Executive Officer.

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Management Team

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Chuck Kissel in gray suitChuck Kissel
Executive Director

[email protected]

Chuck Kissel became ASC’s Executive Director and CEO in 2017. In this role, he provides leadership and direction to self-managed operations in campus stores, dining, and property development. Chuck began his ASC career in 1994 as a student and held several positions at Titan Shops from Course Materials, Customer Service and Operations, and Director before becoming Associate Executive Director in 2012. Prior to joining ASC, Chuck worked for Sears Roebuck & Co and Disneyland.

Chuck has been President of Independent College Bookstore Association (ICBA), Trustee of the West for the NACS Board of Trustees (chairing the Finance & Budget and Audit Committees) and on the Board of Directors for indiCo. He currently serves on the Auxiliary Organizations Risk Management Alliance (AORMA), and California State University Risk Management Authority (CSURMA). He is a CSUF alumnus, having received his MBA in finance, BA in Entrepreneurial Management, and now teaches corporate finance part-time for the CSUF College of Business and Economics.

 


 

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Tony Lynch in blue suitTony Lynch
Associate Executive Director

[email protected]

Tony Lynch is the Associate Executive Director and Contract Administrator at CSUF's Auxiliary Services Corporation. In this role, Tony is responsible for the following areas: Property Management, Human Resources, Information Technology, and Contract Administration.
 
In the recent past, Tony completed his service as a Foundation Board member for the National Association of College Auxiliary Services (NACAS). At NACAS, he worked with a team of University Leaders and Business Partners from across the country, helping to provide expertise and support on current topics in Auxiliary Services. Before joining CSUF ASC, Tony was Marriott International's General Manager for the University and Community College System of Northern Nevada. There, his responsibilities included the University of Nevada, Reno; National Judicial College; Truckee Meadows Community College; Western Nevada Community College; Lawlor Events Center; and Mackay Stadium. In this capacity, Tony also worked within Higher Education and Corporate Services to help turn around financially challenged operations and set them up for a path to success.

Tony holds a Bachelor of Science degree in Business Management (BSM); an MBA from the University of La Verne; Certification in Senior Leadership from the University of Virginia (UVA), McIntire School of Commerce, and the Inclusion Champion Certificate Program for Diversity, Equity and Inclusion (DEIP) from CSUF.

 


 

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Daniel Gaytan in a black suitDaniel Gaytan
Financial Services Director

[email protected]

Daniel Gaytan became Auxiliary Services’ Director of Financial Services in 2024, responsible for establishing financial procedures, internal controls, reporting systems, legal and regulatory compliance for all accounting, and financial reporting functions.  Prior to this, he was our Staff Accountant from 2008 to 2013, leaving ASC to pursue his CPA license.  Since then, he gained 20 years of finance, accounting, and executive leadership experience, including as Director of Finance and Administration at local non-profit organization.

Eager for more knowledge, he also earned a Master’s degree in Taxation from Golden Gate University and holds an active CPA license.  Daniel has further demonstrated a broad array of skills required to obtain the National Association of College Auxiliary Services’ (NACAS’) Certified Auxiliary Services Professional (CASP) designation.

 


 

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Kim BallKim Ball
Auxiliary Enterprises Director

[email protected]

As the Director of Auxiliary Enterprises, Kim Ball leads the teams of Campus Dining, Titan Shops, and Auxiliary Marketing, and facilitates the university licensing program.  Kim joined Auxiliary Services in 2008 after spending thirteen years at the Cal State San Bernardino campus store. During her tenure, Kim has strengthened campus outreach, improved on-time textbook requisition submissions, expanded the bookstore’s textbook rental program, lead the implementation of the Oracle NetSuite operating system, and drove customer service improvements in Titan Shops, with the operation earning a top three rank in the division of Admin & Finance for overall customer service during 2017-21.

Kim has served on several campus and industry committees including the California Association of College Stores Education Committee; National Association of College Stores Textbook Rental Taskforce & the Retail Council; CSU Bookstore Advisory Team to the Chancellor’s Office; Affordable Learning Solutions Committee (CSUF); CSU Independent Stores Group, co-chair; ASI Board of Directors, Special Representative (CSUSB); Independent College Bookstores Association Board of Directors; and the 2024-29 Strategic Plan Oversite Committee (CSUF).  In Fall 2003, Kim was featured in NACS’s The College Store magazine as one of the “ Top 20 Under 40 Up-and-Coming Collegiate Retail Leaders ” and in the Fall 2008 follow up article“ Where Are They Now ?”

Kim earned her Bachelor of Science degree in Business Administration (Marketing) from California State University, San Bernardino, with additional graduate work in Integrated Marketing Communications.

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Strategic Plan

The ASC champions Cal State Fullerton's strategic vision by delivering innovative services that generate and retain revenue, directly supporting the university's long-term growth and sustainability.

2025-30 Strategic Plan

2020-25 Strategic Plan
2015-20 Strategic Plan
2015-20 Strategy Map

Organization Structure

Explore the ASC's organizational hierarchy, which illuminates the interconnected roles and reporting relationships that drive its operational framework.

ASC Organization Chart

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Text-Based ASC Organizational Chart

CSUF Auxiliary Services — Organizational Chart (Updated June 2026)

  • Board of Directors
    • Executive Director & CEO: Chuck Kissel
      • Executive Assistant: Ann Ehl
      • Human Resources & Payroll
      • Auxiliary Enterprises
    • Associate Executive Director: Tony Lynch
      • Administrative Assistant: Jazlin Carpio

Reporting to the Executive Director & Associate Executive Director are seven units:

1. Financial Services

  • Director: Daniel Gaytan
    •  Accounting
      • Lead Accountant: Christopher Feng
      • Accountant I: Mia Nguyen
      • Accountant I (Treasury): Erwin Harianto
    • Accounts Payable (AP)
      • Financial Accounting Manager: Lea Medina
        • Senior AP Specialist: Michelle Dean
        • Lead AP Specialist: Daniela Lara
        • Lead AP Specialist: Myleah Yang
    • Campus Program Administrator: Donovan McDaniel
    • Accounts Receivable
      • Accounts Receivable Specialist: Smruti Shah
    • Vault
      • Vault Supervisor: Evan McDermit
      • Assistant Vault Supervisor: Emily Toral
    • Data Management Systems – Titan Shops
      • Data Entry Coordinator: Mila Solenberger
    • Data Management Systems – Campus Dining
      • Administrative Services Specialist: Nadine Bassily

2. Capital Projects & Construction

3. Food and Beverage Contracts

4. Property Management

  • ASC Building
  • Titan Hall
  • College Park
  • University Gables

5. Human Resources (HR) & Payroll

  • Associate Director: Bertha Leon
    • HR Supervisor: Jocelyn Walton
    • HR Assistant: Vacant
    • HR Specialist: Maddie Nunez
    • Payroll Manager: Ariana Helguera
    • Payroll Technician: Christian Camarena

6. Information Technology (IT)

  • Director: Mike Marcinkevicz
    • Systems Administrator: Valeria Moreno
      • IT System Specialist: Dhrithi Reddy

7. Auxiliary Enterprises

  • Director: Kim Ball
    • Campus Dining
      • Associate Director: Brittany Thomas
        • Starbucks (Pollak Library)
          • Senior Store Manager: Michael Kontogiannis
        • Starbucks (Titan Student Union & College of Business)
          • Multi-Unit Manager: Christianne Pantoja
        • Carl's Jr.
          • General Manager: Gabriela Murillo
            • Store Supervisor: Geogorio Vasquez
        • Titan Student Union Food Court
          • General Manager: Michael Frias
            • Assistant Manager: Norbella Zalasar
              • Supervisor: Herrodaniel Garcia-Meza
                • Crew Lead: Aurora Lopez
        • Concessions
          • Supervisor: Marco Gutierrez
    • Marketing
      • Marketing Manager: Jeannette Montesdeoca
        • Graphic Designer & Marketing Coordinator: Jen McCormick
        • Web Development Manager: Matt Conner
    • Titan Shops
      • Operations & Inventory Control
        • Associate Director: Jose Rivera
          • Senior Manager, Customer Service & Outreach: Mike Dickerson
            • Customer Service & Outreach Supervisor: Crissy Rangel
            • Customer Service Supervisor: Brittany Ramirez
          • Staff Coordinator: Lisa Collins
          • Operations Supervisor, Logistics: Gilberto Espino Solis
      • Demand Planning & Academic Resources
        • Associate Director: Claudiu Damsa
          • Program Manager, Course Materials: Laurent Patricio
          • Senior Buyer, Convenience Stores and Supplies: Megan Parkes
          • Senior Buyer, Course Materials: Adrienne Pedroza
          • Buyer I, Merchandise: Alexis Quezada
          • Buyer I, Technology Merchandise: Bryan Pineda
          • Buyer Assistant: Betzabel Martinez
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