Entra ID Authentication

FAQs

Why is CSUF implementing Microsoft Entra ID?

This transition is part of our ongoing efforts to enhance security, improve reliability, and modernize the campus authentication experience. Moving to cloud-based authentication helps better protect campus accounts while providing a more seamless sign-in experience.

What is changing?

The authentication method for participating applications is moving from on-premises authentication to Microsoft Entra ID. As a result, you will notice an updated sign-in screen when accessing these applications.

Will my username or password change?

No. You will continue to use your CSUF credentials to sign in.

Will I need to create a new account?

No. Your existing CSUF account will continue to be used.

Will this affect Multi-Factor Authentication (MFA)?

If Multi-Factor Authentication is required for your account or the application you are accessing, you will continue to complete the verification process as you do today. The sign-in experience may look different, but the security requirements remain the same.

What should I do if I can't sign in after the transition?

First, try clearing your browser's cache and cookies or open the application in a private/incognito browser window. If you continue to experience issues, please contact IT Help Desk for assistance.

Will this affect my personal Microsoft account?

No. This change only affects your CSUF account and supported university applications. Your personal Microsoft account and personal data are not affected.

Is my information secure?

Yes. Microsoft Entra ID provides modern security features designed to help protect your account and university resources through advanced authentication and identity protection technologies.

Will all applications change at the same time?

No. Applications will transition in phases according to the published implementation schedule. Additional applications may be added over time.

Do I need to do anything before my application transitions?

No action is required unless you receive specific instructions for a particular application. Simply continue to use the application as you normally would. After the transition, you will see the new Microsoft Entra ID sign-in experience.