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Cyber Services

Multi-Factor Authentication

Protect your CSUF account with an extra layer of security.

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What is Multi-Factor Authentication?

Multi-Factor Authentication (MFA) is a security method that requires users to verify their identity using two or more factors before accessing an account. 

MFA adds a second layer of security to your CSUF account. By verifying your identity using a second factor (such as your mobile device or a hardware token).

MFA prevents anyone else from logging into your account, even if they know your password.

 

To help keep CSUF users and data safe, the campus utilizes Duo's MFA & Microsoft Authenticator.

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Why do I need a Multi-Factor Authenticator?

  • Multi-Factor Authentication makes it harder for someone to access your information. Authentication will prompt to approve before granting access.
  • If someone knows your password they still need to be approved, and you'll be notified when they attempt to log in without you knowing.
  • On top of changing your password regularly this will protect you against unauthorized access to information.
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Authentication options

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Duo Authentication

DUO Authentication

  • Currently enrolled students, incoming applicants, Extension/Open University students & OLLI students
  • Faculty, Staff, Emeriti
  • Administrative/Department accounts

Microsoft Authenticator

Microsoft Authenticator

  • Alumni
  • Tier 1 and 2 accounts (in addition to Duo 2FA)
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Students

All currently enrolled students (includes Extension/Open University & OLLI) and incoming applicants are required to use DUO Two-Factor Authentication.

When you log into campus services such as the Portal, Office365 and more, DUO will ask you to confirm your identity via your cell phone, mobile app or personal email address.

 

Useful Links

 

Faculty, Staff, and Administrative Accounts

By enabling 2FA, you will only be required to change your password once a year rather than 3 times a year. (Effective the date of 2FA enrollment)

If you are unable to use your mobile device or do not have an office phone number and would like to be issued a token, please contact the helpdesk@fullerton.edu.

 

NOTE: You will need to be able to answer your campus desk phone during the enrollment process. If you are enrolling an Administrative Account, please contact the IT Help Desk.

 

Useful Links

 

Emeriti

Emeriti are now required to use DUO Two-Factor Authentication (2FA) when accessing campus resources with Portal or Microsoft log-in.

You will need at least one of the following:

  • Smartphone with DUO app installed (push notification)
  • Mobile Device (text or phone calls)
  • Landline Phone (phone calls)
  • Token/Fob (passcode) - Request from IT HelpDesk

 

If your phone number is located in the Emeriti Directory (accessed through the Portal), please use our guide to complete the DUO app set up. If your phone number is not located in the Emeriti Directory but you have access to a mobile device or landline, please contact the IT Help Desk to complete DUO enrollment.

 

Useful Links

 

Alumni

To increase cybersecurity, all CSUF alumni will be required to use Microsoft Authenticator, a Two-Factor Authentication (2FA) solution.

This cybersecurity feature prompts students to confirm their identity before signing in to their CSUF email account. This will be done by authenticating with Microsoft Authenticatior, via your cell phone or mobile app.

 

Alumni use Microsoft Authenticator App

 

Useful Links

 

IT Help Desk Support

Faculty/Staff

Call: (657) 278-7777

Email: helpdesk@fullerton.edu

 

Students

Call: (657) 278-8888

Email: StudentITHelpdesk@fullerton.edu

 

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