This page uses javascript to help render elements, if you have problems please enable javascript.
 
You are now inside the main content area
 
 
 
left col

Endpoint Management & Security

Protecting CSUF devices and data across desktops, laptops, and mobile endpoints.

right col
 
left col
right col
 
left col
right col
 
 
left col

What is Endpoint Security?

Endpoint Security refers to the protection of end-user devices (such as desktops, laptops, tablets, and smartphones) that connect to the CSUF network. These devices are often the first target for cyber threats like malware, phishing, and unauthorized access.

At CSUF, Endpoint Management & Security ensures that all university-owned and managed devices are properly configured, monitored, and protected to reduce risk and maintain compliance with CSU security policies.

Some examples of activities in Endpoint Management include:

  • Administering Configuration Settings: Setting up and maintaining the desired state for software and hardware.
  • Enforcing Endpoint Security Standards: Implementing and monitoring security protocols to protect against cyber threats.
  • Inventorying Hardware and Software: Keeping track of all devices and software within the university network.
  • Deploying Patches to Software and Operating Systems: Regularly updating software and operating systems to the latest versions.

right col
 
left col

What is GlobalProtect?

GlobalProtect is the service that allows you to install a software application on your remote system that will get you connected to the Campus resources while you are physically off Campus. When using GlobalProtect you can remote to your workstation and work just as if you were sitting in your office on Campus.

 

Learn more about VPN Services

 

right col
 
left col

Eligibility

Current faculty and staff; system administrators in academic; and administrative departments can request DNS of university and network devices. There is no cost to you or your department to submit a DNS request.

 

  • DNS changes are reviewed and approved by the Information Security Office
  • DNSSEC is implemented to ensure data integrity and authenticity
  • Access to DNS management is restricted to authorized IT personnel

 

Getting Started

All DNS requests must be submitted by the IT support for your college or department. All requests and changes must be submitted by a ticket request in ServiceNow. To request DNS-related services, please complete the DNS Request Form or contact the IT Help Desk.

 

Common requests include:

  • Creating a new subdomain
  • Updating DNS records for a server or service
  • Migrating DNS entries to a new IP or host

 

Useful Links

 

IT Help Desk Support

Faculty/Staff

Call: (657) 278-7777

Email: Helpdesk@fullerton.edu

 

Students

Call: (657) 278-8888

Email: StudentITHelpdesk@fullerton.edu

 

right col