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Virtual Private Network (VPN)

Securely connect to CSUF from anywhere.

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What is Virtual Private Network?

A Virtual Private Network (VPN) is a secure communication technology that allows users to connect to a private network (like CSUF’s campus network) over the public internet.

It works by creating an encrypted tunnel between your device and the university’s internal systems, ensuring that your data is protected from unauthorized access, especially when using unsecured networks like public Wi-Fi.

As an added layer of protection, Duo MFA has been integrated with GlobalProtect VPN. With Duo MFA, users are asked to authenticate with a second factor (such as a mobile device or physical token) in order to access campus resources remotely.

 

To help keep CSUF users and data safe, the campus utilizes GlobalProtect VPN.

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What is GlobalProtect?

GlobalProtect is the service that allows you to install a software application on your remote system that will get you connected to the Campus resources while you are physically off Campus. When using GlobalProtect you can remote to your workstation and work just as if you were sitting in your office on Campus.

 

Learn more about VPN Services

 

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Eligibility

Current faculty and staff; system administrators in academic; and administrative departments can request DNS of university and network devices. There is no cost to you or your department to submit a DNS request.

 

  • DNS changes are reviewed and approved by the Information Security Office
  • DNSSEC is implemented to ensure data integrity and authenticity
  • Access to DNS management is restricted to authorized IT personnel

 

Getting Started

All DNS requests must be submitted by the IT support for your college or department. All requests and changes must be submitted by a ticket request in ServiceNow. To request DNS-related services, please complete the DNS Request Form or contact the IT Help Desk.

 

Common requests include:

  • Creating a new subdomain
  • Updating DNS records for a server or service
  • Migrating DNS entries to a new IP or host

 

Useful Links

 

IT Help Desk Support

Faculty/Staff

Call: (657) 278-7777

Email: Helpdesk@fullerton.edu

 

Students

Call: (657) 278-8888

Email: StudentITHelpdesk@fullerton.edu

 

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