ETD’s Tim Benbow scheduled classes on four critical topics: Improving your Outlook! Ways to Use Microsoft Outlook 2003 More Effectively; Creating Accessible Websites (for 508 standards); Avoiding Certain Disaster: Document Management and Backup; Information Security Basics: What Everyone Needs to Know. Contact him at tbenbow@fullerton.edu to find out when they will be offered again.

The Common Management System project was featured in three sessions. More information is available at the CMS site: http://www.fullerton.edu/cms/

For brief overviews of the other sessions read on.

Network Security

Willie Peng and Sean Atkinson (Network/Security group) led this session. Peng noted that campus implementation of National Security Administration security template on rollout computers will disable IIS. These machines will no longer be able to function as web servers which makes them highly vulnerable to intrusion attempts. Campus techs identified some NSA settings that might negatively impact lab computers. Atkinson described the latest intrusion prevention software in use on campus. . McAfee’s IntruSheild currently is being evaluated for its impact on traffic. According to the numbers reported by Atkinson, the product is highly effective in both detecting and stopping various types of internal and external attacks to the network. He commented, “We’ll tune it to meet network needs.”

BlackBerry Tips and Tricks

In the Blackberry Tips and Tricks session, John Reed provided an on-line demo of the latest Blackberry features and noted that most of the tips could be found in the on-line Handheld User’s Guide under “Help” on the Blackberry Desktop Manager. John Reed’s audience walked away with dozens of short cuts (press the letter “m” and your messages appear), setting options (e.g. to delete read mail from your Outlook mailbox) and more.

State of the Campus Mac Address

Campus Macintosh users enthusiastically attended Jeff Newell’s bi-annual update. He asked for feedback from the Mac users regarding whether they’d like an iMac G5 or a G5 tower with a NEC display for the upcoming refresh. He also presented information regarding the new operation system update, “Tiger”.

Wireless Update

Mike Marcinkevicz’ presentation included a map of current wireless locations, specifications and installation and walk-through requirements for access points and authentication.

Desktop Computing

At the Desktop Computing session, Matt Ahola, Chris Thompson and Brian Thompson addressed a wide range of topics, including Exchange mailbox maintenance (see Bednar story); new worktation security template, AD computer account cleanup, Perfigo, Security scans, anti-virus (They are testing the latest client VirusScan Enterprise 8.01.); spyware, rollout plans for this spring and nightly updates.

New Technology Roundtable

Another new offering this year, this topic was designed for participants to talk about new technologies they'd like to see deployed on campus as well as problems for which they'd like to find technology solutions.

Home Security and Access

This subject was addressed by Sean Atkinson, Darren Eastman and Mike Marcinkevicz. They offered instructions and advice for securing home desktop and laptop computers (PCs and Macs.)

Securing your computer:

• Keep your computer’s operating system up to date.
• Turn off file sharing.
• Run Anti-virus (keep it up to date too!).
• Install Anti-Spyware software.
• Ex: Spybot, Ad-Aware.
• Use email filters and/or Spam filter software.
• Ex: Cactus Spam.
• Don’t open email from people that you don’t know.
• Be cautious about opening email attachments.
• Consider installing firewall software.
• McAfee Firewall, Zone Alarm.
• Beware of email scams.

Wireless Security: Four Steps You Need to Take:

• Change the default SSID (network name).
• Disable the SSID broadcast option.
• Change the default password needed to access a wireless device.
• Enable MAC address filtering.

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