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Audio/Visual Technology Support

Academic Classroom Support consists of 188 Smart Classrooms and lecture halls throughout the CSUF campus. These classrooms can be used by all the 8 colleges therefore they are called General-Use Smart Classrooms.

Academic Classroom Support owns, maintains, and services all classroom equipment.  To ensure longevity and proper functioning of all equipment and for the safety of faculty and staff, Academic Classroom Support respectfully requests that all maintenance and service issues be handled solely by the technicians of Academic Classroom Support.  Outside technicians may not be familiar with the delicate intricacies of Academic Classroom's equipment and are discouraged from attempting to provide service for any such equipment.

General Hours
Our Classroom Support hours are 7 am- 7:30 pm, Monday – Friday.
For evening classes beginning at 7 PM, it is recommended that all equipment is checked prior to the start of class, as Classroom Support will not be available after 7:30 pm.  Please call x7777 for immediate classroom assistance only.

Contact:

IT Helpdesk@fullerton.edu or extension x7777

Training and Access to Classrooms

Click Here for Smart Classroom Training

General-Use Lecture Halls

These lecture halls can be used by all the 8 colleges throughout the campus.

  • MH-121
  • VA-113
  • LH-308
  • UH-252
  • H-110
  • H-123
  • KHS-199
  • RGC-013

Please contact the IT Helpdesk at x7777 to arrange training for those lecture halls.

To Obtain Key to a Classroom
Print and take the certificate offered at the end of the training presentation along with a photo ID to the Academic Technology Center (ATC) on the 2nd floor of Pollak Library PLS-237. Please be sure to indicate the classroom(s) in which you are teaching to ensure you will be issued the proper key(s).

If a faculty or staff employee has previously completed training, there is no need to complete the training presentation again.  Additional keys to access equipment cabinets in other buildings are available at the ATC in PLS-237 with your photo ID.

To replace a missing key, the instructor must file a lost key report with University Police and pay the fine for the missing key.  The instructor can then bring copies of these documents to the ATC in PLS-237 to obtain replacement keys.

Smart Classroom Software List

Audio Visual Technical Support does not install any software on general use classroom computers beyond what is listed below.

Software Loaded Fall 2013 Image
Software PC Image Mac Image
Opperating System Windows 7 Mac OS X 10.7
Anti-Virus Microsoft Forefront Microsoft Forefront
MS Office 2010 edition 2011 edition
MS Windows Media Encoder installed  
MS Visual Studio .Net 2008 installed  
MS Silverlight installed installed
Java Runtime Environment installed installed
ArtStor OIV installed installed
Web Browsers IE, Firefox, and Chrome IE, Firefox, and Chrome
Adobe Acrobat Reader installed installed
Flash Player installed installed
Shockwave Player installed installed
Adobe Air installed installed
iTunes installed installed
Quicktime installed installed
Google Earth installed installed
PASW (Formerly known as SPSS)  installed installed
Data Entry for PASW installed  
Amos installed installed
Media Players VLC and Real Player VLC and Flip 4 Mac
Power DVD installed  
Write-N-Cite installed  
ChemDraw Plug-in installed  
FTP installed  
Turning Technologies installed  
Octave installed  
Math Reader 5 installed  
R 3.0.1 installed  
     

PC Language Input Support:

Western: English, French, German, Italian, Portuguese, and Spanish

Eastern: Arabic, Persian, Chinese, Japanese, Korean, and Vietnamese