Student Genius Corner (SGC)

Wireless and smart phone services

Use the Student Genius Corner online reservation system to make a reservation.

Student Long Term Laptop Checkout

Who can check out long term laptops:

For the pilot launch, students who are taking a class that uses the Virtual Computer Lab (VCL) will be eligible to check out the laptops.  VCL allows CSUF students to access university-licensed computer applications via the Internet.  Students will automatically be enrolled to the program by their instructors.

Laptop checkout criteria:

1. Valid TitanCard is required.
2. Laptops may be checked out for a longer term.  Late fees of $25 per day will be applied for failure to return the laptop by the due date.
3. By checking out a laptop for a longer term you will be responsible for the equipment being loaned out to you.  Any loss of equipment, damages, or theft will result in a $250 fine.
4. The laptop is installed with Windows XP, Microsoft Office 2010, and Adobe Acrobat X Professional. Students may install their own personal software if they wish to. 

Use the Student Genius Corner online reservation system to make a reservation.

Computer Lab Reservation for Student Events

For computer reservation for student events, please email SGC@fullerton.edu.

Smart Classroom Replication

A mock environment for smart classrooms is located in PLN-111. The room is equipped with a lectern and equipment used in smart classrooms. Please visit the ILC Support Desk on the first floor of Pollak Library North for reservation information.

Watch a video tutorial

Testing Center Reservation

Students: Login to make a test reservation.

Faculty: To reserve the Testing Center services for your online class(es), please complete the form below.

Testing Center Faculty Request Form

Media Distribution

Students may pick up a free 30-day trial version of Adobe CS5 Design or Master Collection (for PC & Mac) at the Student Genius Corner, located in Titan Lab (PLN-030). Please email SGC@fullerton.edu to make sure that we have it in stock.

For more information on Adobe products visit: http://www.fullerton.edu/it/adobe/

Walk-in Hours

For wireless connection and printing; smart phone connectivity to online student services; and student laptop checkout, please go to the Titan Lab (PLN-030) during regular hours of operation.

Contact Information
SGC@fullerton.edu

General Support Services

Provide basic technical support to users for a variety of software and hardware related issues for both Windows and Macintosh platforms. Assistance is also provided for basic questions, such as software applications and printing problems, troubleshooting problems, using TitanOnline, Blackboard, Student Portal, etc. Click here for FAQs:

Laptop Wireless Setup Instructions

Students are able to connect to the wireless network on campus. They can also connect to network printers located in the library in order to print. Please refer to the following manuals for more information:

Wireless Connection Instructions

Operating System	Video Tutorial	PDF Guide
Windows 7
Mac OSX

Wireless Printing Instructions

Operating System	Video Tutorial	PDF Guide
Windows 7
Mac OSX

Smart Phone Setup Instructions

1. To connect to the wireless network go to
   
   or http://wireless.fullerton.edu/mobile.htm
2. To sync your campus email with your smart phone, please click on the video tutorials below:
   
3. CSUF Mobile Site: http://m.fullerton.edu/
   • Provides general links to general campus information, including access to the campus portal, parking, etc.
4. Library Mobile Site: http://www.library.fullerton.edu/mobile/
   • Provides access to a wide variety of Library research tools, including live chat with a Librarian.
5. Mobile apps for iOS(iPhone, iPod touch, iPad) & Android
   • iFullerton (Official Campus App): With this app, you can look up your course information; access Blackboard; and check the academic calendar. Download links: iOS, Android, Windows 7
   • TitanMobile (Amuzu, Inc): Your source for news and information about CSUF both on and off campus. TitanMobile provides you with everything from interactive maps, calendar of events, Daily Titan headlines,Titan Radio, and much more. Download link: iOS

Personalizing Campus Login

Accessing your student portal for the first time

Computer Protection Instructions

Install security software and keep it up-to-date:
Installing security software and keeping it up-to-date is the most important thing that you can do to keep your computer safe from potential security threats. Security software protects your computer against viruses and spyware. Below is a list of free and reliable security software which you can use to keep your computers protected:

Free Anti-Virus:

• PC's
  Microsoft Security Essentials:
  http://www.microsoft.com/security_essentials/
• Mac's
  ClamX Anti-Virus: http://www.clamxav.com/

Free Internet Security software:
McAfee Site Advisor: This is a free add-on to your browser which can warn you whether the site you are about to visit is safe.

• PC: http://www.siteadvisor.com/download/windows.html
• Mac: http://www.siteadvisor.com/download/mac.html

Keep your software updated and apply the latest service packs and patches. Windows and Mac allow you to schedule automatic updates. Please visit Student Genius Corner to get help in updating your laptops.

Here are some practices that you should follow to avoid threats to your computer

• Never share passwords and passphrases
• Do not click random links
• Beware of email or attachment from unknown people
• Do not download unfamiliar software
• Do not propagate virus hoaxes or chain mail
• Log out of or lock your computer when stepping away, even for a moment
• Remove unnecessary programs or services from your computer
• Frequently back up important documents and files
• Treat sensitive data very carefully
• Remove data securely

If your hard drive is physically damaged, you can contact Kroll Ontrack and ask for Data Recovery service. You can visit http://www.krollontrack.com or call (800) 872-2599.

If you have any questions, please contact SGC located in basement of Library North (PLN030) or email SGC@fullerton.edu.

TitanCard

TitanCard student services at the south wing of the Pollak Library next to Circulation

• Password Reset
• TitanCard Issuance
• Gift Cards
• OCTA Bus Encoding
• TitanCard Website: http://www.fullerton.edu/IT/services/titancard/