Project Management Office

The IT Project Management Office is responsible for coordinating collaboration between the campus community and the CSU on both internal and synergy projects, communications, and initiatives.  Special projects which support the mission of the division and university are managed and/or completed by this department.  Reporting units within this department include Accessible Technology Initiative Advocacy, IT Communications, Project Management Support, Service-now Administration, IT Training, and Web Administration.

Project Management Office Release Announcements

VoIP

Announcement
IT will be upgrading the campus voicemail system at the end of February because the current voicemail system has reached “end of life.”  A new feature included in the upgraded voicemail system is that users will receive their voicemails delivered as attachments to their email accounts as well as on their telephones.  This feature allows users to listen to their voicemail messages on mobile devices and is a simple mechanism for saving voicemail messages.

Effective February 29^th, users will experience the new system when they dial into extension 2525 (or from off campus at 657-278-2525), which will require them to set a new password and record new greetings.  Since the current system will be decommissioned on April 4^th, users should begin recording off any messages they need to save from the old system because those messages will not be available once the system is decommissioned.  After the upgrade, users may access the old system by dialing extension 2552 (or from off campus at 657-278-2552) until it is decommissioned at 5:00 p.m. on April 4^th.

When?
February 29^th – Voicemail system upgraded
April 4^th – Old voicemail system decommissioned

Where?
Extension 2525 (or from off campus at 657-278-2525) – Upgraded voicemail system available on February 29^th
Extension 2552 (or from off campus at 657-278-2552) – Old voicemail system available through 5:00 p.m. on April 4^th  

What’s required of me?
Users should begin recording off any messages they need to save from the old system because those messages will not be available after 5:00 p.m. on April 4^th. For more information, including training materials, click on the VoIP link in the upper left column of this page.

Questions?
If you have any questions, please send an email inquiries to Telecom@fullerton.edu.