Answers to Your Questions
How do I request software for home use?
Information Technology offers a number of software titles to faculty and staff for home use.
There are a number of software titles that are available to faculty and staff for home use. There is no charge for the first copy of at-home-use software. There is a $10 fee for an additional copy of any title within a period of one year. To see a list of available software and request the software, visit the following web site: http://www.fullerton.edu/it/services/Software/software_request.asp.
For more information on the At-Home-Use software, visit the following web site: http://www.fullerton.edu/it/services/Software/athome.asp.
How can I access my email from off-campus? How do I login to my email on the web?
The easiest way to access your email is via the web because there is no setup. All you need to know is the web address, which is http://email.fullerton.edu. When you are asked to enter your username, your email username is the first portion of your email address. For example, if your email address is jsmith@fullerton.edu, you would enter jsmith for the username. You must then enter your password. If you are a student, remember to use your new personalized email username and your email password. Also note that, as a student, if you did not change your email password, then it is the 6 digit pin number assigned to you.
What is the Security Lock and what exactly is changing?
A security setting has been applied to your AD user account. This setting will lock your desktop after 20 minutes of inactivity (keyboard or mouse movement). Also, the monitor will be powered off to conserve electricity. Currently this change affects only PC workstations. Click here for more details.
What Are Campus Requirements for Passwords?
Password Requirements: A strong password on campus MUST be between 8 and 14 characters in length and contain at least 3 of the following 4 character types:
- a lower case letter (a b c d ...)
- an uppuer case letter (A B C D ...)
- a number (0 1 2 3 4 5 6 7 8 9)
- a special character ( = + * $ ?) ( ! , . @ )
The password can not contain any part of the login username or full name and must be unique within the last 24 times you have changed it.
Password Guidelines:
Examples of good passwords that can be remembered:
- A pet's name: Skippy!3Z
- A favorite toothpaste: C0lg@t3!
- A favorite move: Br@ve_heart!
It is a good idea to use a different password at the campus then you use at other web sites on the Internet. It is also best if it contains NO dictionary words that can be found in ANY multi-national language. For more information, visit this web page: http://www.fullerton.edu/it/services/Networks/FAQ/PDF/change_password.pdf
Why do I get so much spam?
The quantity of spam is on the rise and the potential for spam to harm you or your computer is increasing. Spammers are becoming more inventive with methods to fill your mailbox with stuff you don’t want. Information Technology is acutely aware of the annoyance and threat spam poses. We’ve been working for the past couple years on ways to cut down on spam in university e-mail boxes. A lot of this happens behind the scenes, but some of it requires action on your part as well. This guide is the one place you need to go to get all your questions answered about spam and how to minimize its impact on you:
http://www.fullerton.edu/it/services/email_remote_access/spam/index.asp
Why has ITchanged its Website?
We were hearing that campus users were confused by the previous site because it was based on the departments within the IT division. The new site focuses on the services provided by the division and it is organized in a way to help users find what they're looking for quickly and easily.
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