• Students can personalize their email address when they first log into Student Portal.
• The account remains active as long as:
  • the student remains enrolled in at least one course OR
  • the student graduated from CSUF.
• Students may not change their e-mail address once it has been created.

Faculty & Staff: Establishing an E-mail Account

Faculty/Staff accounts are available for full-time, part-time or temporary employees. Emeriti, FERP (Faculty Early Retirement Program) faculty, visiting scholars, contractors, and guests with faculty sponsor may also obtain e-mail accounts.

1. Ask the Technology Coordinator in your department to complete the Information Technology (IT) Request Form. For the name of your Technology Coordinator, contact your department secretary or Telecommunications at (714) 278-2011.

2. The coordinator submits the Technology Request Form to Telecommunications.

3. When the account is operational, the coordinator is sent e-mail with the username, password, and full email-address.

4. The turnaround time is about three working days.

Accessing E-mail From Home

You need an Internet connection (Titan Internet Access or another Internet Service Provider) and a mail reader. Any of the following will work

• A web browser, like Netscape or Internet Explorer
• a POP3 an IMAP e-mail client, like Outlook Express, Eudora, etc.
• Microsoft Outlook 2003.

Removing an E-mail Account

1. When a user separates from the university, e-mail accounts may be removed on the request of the user or a designated member of the user's department/unit, for example, the Technology Coordinator.

2. Generally, two months after the user's separation date appears in the state employee database, the user's e-mail account(s) are automatically disabled from the e-mail system

3. About four months after the account is disabled, deletion occurs.

Obtaining Assistance

• By phone:
  • Contact the Titan Help Desk at (714) 278-7777.

• By email:
  • Email the Help Desk at helpdesk@fullerton.edu