<%@ LANGUAGE="VBScript" %> <% 'Set file I/O constants. Const ForReading = 1 'Map the file name to the physical path on the server. filename = "serverstat0.inc" filename1 = "serverstat1.inc" filename2 = "serverstat2.inc" fileother = "other.inc" path = Server.MapPath("/IT") & "\system\data\" & filename path1 = Server.MapPath("/IT") & "\system\data\" & filename1 path2 = Server.MapPath("/IT") & "\system\data\" & filename2 pathother = Server.MapPath("/IT") & "\system\data\" & fileother %> Laptop Tour
System & Network Status: <% dim fs, file set fs = CreateObject("Scripting.FileSystemObject") set file = fs.OpenTextFile(path, ForReading) do while not file.AtEndOfStream Response.Write(file.ReadLine & vbCrLf) loop file.Close() %>     <% dim fs1, file1 set fs1 = CreateObject("Scripting.FileSystemObject") set file1 = fs1.OpenTextFile(path1, ForReading) do while not file1.AtEndOfStream Response.Write(file1.ReadLine & vbCrLf) loop file1.Close() %>     <% dim fs2, file2,fileother set fs2 = CreateObject("Scripting.FileSystemObject") set file2 = fs2.OpenTextFile(path2, ForReading) set fileother = fs2.GetFile(pathother) If fileother.Size > 3 Then do while not file2.AtEndOfStream Response.Write(file2.ReadLine & vbCrLf) loop end if file2.Close() %>     
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Laptop Tour FAQ

What is the Laptop Tour?
Laptops issued by Information Technology are configured to receive updates remotely, through the campus wireless network and via the VPN.  However some larger updates need to be done in person.  The Laptop Tour is the process of getting these necessary updates to campus laptops.

What will be done to my laptop?

  • Office 2007 will be installed.  For details about Office 2007, visit our FAQ at http://www.fullerton.edu/it/Services/Software/faq/Office2007_faq.asp.
  • VPNGuard will be removed and the new SSL VPN will be installed.  For details about the SSL VPN check out our FAQ at http://www.fullerton.edu/it/services/Networks/FAQ/sslvpn.asp.
  • McAfee Antivirus, EPO, and windows defender will be updated to the newest versions.
  • Windows security updates will be installed.  The laptop will be reconfigured to receive its updates directly through the internet instead of from the campus servers.
  • The EFS encryption certificate will be updated.
  • Laptops with less than a Gigabyte of RAM will be upgraded to 1 Gb RAM.
  • Some clients will need to re-sign their laptop equipment forms.

Why do I need to bring it in?  Can’t these things be done remotely?
A few of the items could be done remotely but it would take a very long time and the process would likely time out.  Some of the steps can only be done on person (RAM upgrade, encryption certificate update, signature forms).

What do I need to do?
Bring your laptop to our front desk in PLN 220 between 8am and 5pm Monday - Friday.  We need you to leave it with us for 24 hours so we can complete all the updates.  When the laptop is ready, the technician will contact you to arrange picking it up.  When you pick it up, we need to work with you for up to 30 minutes for final configuration of certain applications and to show you how the new SSL VPN works.

Why do I need to bring it in and leave it for 24 hours?  Can’t I wait while you do the work?  Can’t you come to my office and do it?
The update process takes about two hours, and we have 1100 laptops to update.  We need you to bring it in and give us a little time with it so we can complete the project in a timely fashion.

Do I need to back up my data?
If you have data on your laptop, you should back it up.  You should never have important data stored on only one location.  We are not doing any high-risk updates that should require a special backup, however you should have a backup anyway.  Contact us if you need help backing up your data.

What if I have problems with my laptop?
If you have been having problems with your laptop, let the technician know when you drop it off.  We can look at those issues as well.  If you have been having problems with updates or VPNGuard, those will be addressed by our update steps.  The updates are designed to make the laptop run smoother, so let us know if you run into any problems afterward and we can fix them.

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