Campus File Server FAQ

What is the campus file server?
The file server is a convenient place for you to store important files. Rather than keeping them on the hard drive of your desktop or laptop you can keep them on our secure server. This reduces the chance of you losing your files due to equipment failures and also makes it easier to reach the files from remote locations.

How do I reach it from my campus desktop?
On a PC look for the "K" drive under "my computer". On a Mac look for the the mount point on your desktop that matches your username.

How do I reach it from my laptop or home computer?
There are two ways to reach the file server remotely. For both ways you need to connect to the campus VPN first. You can reach it by using remote desktop to your campus desktop, then look for it in the same location you find it when you are sitting at your desktop. Alternatively, you can connect directly to the file server by connecting to \\filesrv.ad.fullerton.edu\shares\USERNAME. (don't forget to replace USERNAME with your username.)

Is there a limit to the amount of space I can use?
Each user in AD is allotted 2 gigabytes of space. If you use all your space you will get a "disk full" error when you try to add more files. If the service becomes widely used and funding is available, more space may be allocated in the future.

Can I keep my PST files on the file server?
We do not recommend using the file server as a repository for large PST files. If your PST files are smaller than two gigabytes you could technically keep them on the server. However, Outlook will have to access the server every time outlook accesses the file which can decrease your email performance. Also, many users' PST files are too large for the server.

Can I share the folder so others can see it?
The file server is not designed to be shared to other users. Only you can reach the files in your folder and access them.

Is the data secure?
Yes, it is protected by your username and password. For added security we recommend you encrypt your files with EFS (for PC users) and FileVault (for Mac users).

Is the data backed up?
Yes, a sophisticated backup solution is in place to ensure the integrity of the server. Tapes are stored off-site in case of disaster.

So if I deleted a file last week and need a copy I can get it?
No. The backup solution is designed to protect they system from a catastrophic failure. A failure of this nature would require rebuilding the server from scratch. The server cannot be taken down and rebuilt to recover one user's lost file.

So the data is backed up and I can store it only on the file server and never worry about backing up my data ever again?
Well. yes and no. The server has a robust system to make sure the chance of data being lost is extremely small. However, there is always a level of uncertainty in any computer system. If you have an extremely important file it would be wise to store it in at least two secure locations.

What if I need help with the file server?
Call the Help Desk at x7777 or send us an email at helpdesk@fullerton.edu if you need assistance.