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 California State University, Fullerton



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Campus Rollout Equipment Loss

My iPad/Laptop was broken/lost/stolen

What should I do?

Contact the IT Helpdesk immediately by calling (657) 278-7777. Additionally, if your mobile device is lost or stolen we ask that you fill out a loss form and a police report in the event of a theft.

Who pays for the loss?

All clients issued an iPad or laptop must sign an end user protocol sheet. In section I. of this sheet it states that: “It is the faculty/staff member’s responsibility to take appropriate precautions to prevent damage to or loss/theft of his or her iPad/laptop. CSUF/IT will not repair or replace this iPad/laptop unless the cost of repair/replacement is paid by either the Department or the individual user.”

How Do I