Campus Rollout Equipment Loss
My iPad/Laptop was broken/lost/stolen
What should I do?
Contact the IT Helpdesk immediately by calling (657) 278-7777. Additionally, if your mobile device is lost or stolen we ask that you fill out a loss form and a police report in the event of a theft.
Who pays for the loss?
All clients issued an iPad or laptop must sign an end user protocol sheet. In section I. of this sheet it states that: “It is the faculty/staff member’s responsibility to take appropriate precautions to prevent damage to or loss/theft of his or her iPad/laptop. CSUF/IT will not repair or replace this iPad/laptop unless the cost of repair/replacement is paid by either the Department or the individual user.”